Enhanced Searchability of WhatsApp Numbers in HubSpot CRM

Developer Support APIs & Integrations
1

Hi,
We have encountered some challenges regarding the search functionality for WhatsApp phone numbers.

We understand that WhatsApp numbers can potentially be stored and accessed using the

hs_whatsapp_phone_number

property. However, we’re looking for functionality similar to what exists for standard phone numbers with

hs_searchable_calculated_phone_number

, which allows for straightforward searching and filtering without requiring the inclusion of country codes.

Thank you for assistance!

2

Hi, @jlandau :waving_hand: That’s a great suggestion. Just like you, I do not see a solution listed in the documentation outside of searching by the property and value itself. Request — This will be a great addition to the Ideas Forum.
Questions — Are you using or wanting to use:

  • the Contacts API?
  • the Search API?
  • both?

Best,

Jaycee

3

https://api.hubapi.com/crm/v3/objects/contacts/search