Engagement created via API cannot have creator overriden

Developer Support APIs & Integrations
1

Since the OAuth connection must be made via an Admin and not user level, we have a single user “creating” these engagements.

The Owner is correctly set to the user we require.

Is there a reason we cannot specify the creator?

Alternatively, can the notification setting to “Comment on logged activity” be changed to work off owner and not creator? Imagine the scenario where the Admin connects an integration, thousands of engagements are created by (but not owned by) that user. With this notification enabled, every single engagement being commented on notifies the Admin.

This is a loop we need closed ASAP because that feature is unusable.

2

Hey @jimig,

Thanks for the feedback!

I understand the concern and I’ll pass along this feedback to our internal team. I’ll keep you posted here as soon as I hear back from them.

3

Hey @jimig,

An update here!

Our team has made the change from looking at the object creator to the object owner, and we also updated the description in the notification settings to reflect this. Let me know if there’s any further questions on this!