# .eml / .html file types

**URL:** <https://community.hubspot.com/t/eml-html-file-types/52252>\
**Category:** Tips, Tricks & Best Practices\
**Created:** [February 28, 2022, 8:07am UTC](https://community.hubspot.com/t/eml-html-file-types/52252 "2022-02-28T08:07:53Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![CShiers](https://avatars.discourse-cdn.com/v4/letter/c/919ad9/32.png) [@CShiers](https://community.hubspot.com/u/CShiers)\
**Post date:** [February 28, 2022, 8:07am UTC](https://community.hubspot.com/t/eml-html-file-types/52252/1 "2022-02-28T08:07:53Z")

</div>

Hi everyone

I was hoping someone might have a great suggestion for viewing .eml / .html / .msg files types in HubSpot, without having to download the file and draggng it into an email program?

Any advice?

Thanks

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [February 28, 2022, 8:17am UTC](https://community.hubspot.com/t/eml-html-file-types/52252/2 "2022-02-28T08:17:55Z")

</div>

Hi @CShiers,

HubSpot doesn’t have a built-in file viewer outside of the file manager. The file manager unfortunately does not support .eml, .html or .msg, see here: [Supported file types and sizes](https://knowledge.hubspot.com/files/supported-file-types)

Your best option is still to view these outside of HubSpot.

Best regards!

---

<div class="post-metadata">

**Author:** ![fdj](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/fdj/32/74736_2.png) [@fdj](https://community.hubspot.com/u/fdj)\
**Post date:** [October 18, 2023, 1:15pm UTC](https://community.hubspot.com/t/eml-html-file-types/52252/3 "2023-10-18T13:15:40Z")

</div>

Hi Karsten,

Sorry, we’ve already understood that HubSpot isn’t capable to provide the requested service.

And we’re expecting HubSpot to do better 😉

Regards,

---

<div class="post-metadata">

**Author:** ![fdj](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/fdj/32/74736_2.png) [@fdj](https://community.hubspot.com/u/fdj)\
**Post date:** [December 6, 2022, 1:46pm UTC](https://community.hubspot.com/t/eml-html-file-types/52252/4 "2022-12-06T13:46:57Z")

</div>

This is ridiculous, HupSpot is supposed to handle emails on a daily basis… and can’t open emails 😞
