# Embedding the Knowledge base seamlessly into website

**URL:** <https://community.hubspot.com/t/embedding-the-knowledge-base-seamlessly-into-website/19518>\
**Category:** HubSpot Ideas\
**Tags:** content\
**Created:** [March 19, 2020, 1:46am UTC](https://community.hubspot.com/t/embedding-the-knowledge-base-seamlessly-into-website/19518 "2020-03-19T01:46:33Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![JohanG](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/johang/32/41549_2.png) [@JohanG](https://community.hubspot.com/u/JohanG)\
**Post date:** [March 19, 2020, 1:46am UTC](https://community.hubspot.com/t/embedding-the-knowledge-base-seamlessly-into-website/19518/1 "2020-03-19T01:46:33Z")

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**Background:**

We have created a knowledge base site, but it is located on a separate domain [help.domain.com](http://help.domain.com) and when user click on the knowledge base link on [www.domain.com](http://www.domain.com) the user is redirected to a [help.domain.com](http://help.domain.com).

**Problem:**

1. The redirect either opens a new tab or loads the new page. The user lose the [www.domain.com](http://www.domain.com) navbar. This is a broken user expereince.

2. The design is not aligned between the sites. The header and footer is completly different and when we change footer and header on our [www.domain.com](http://www.domain.com) we need to go in and change the header and footer on the [help.domain.com](http://help.domain.com).

**Suggested solutions:**

1. Offer options to hide and show header and footer

2. Offer an iframe link that strips the header and footer.

3. Offer html/javascript code to be embedded

**Benefits**

- The user gets a seamless experience
- No context switch
- Knowledge base is fully integrated into existing website
- Can be fully integrated into a mobile app that might not need a header/footer

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**Author:** ![MartinaF](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/martinaf/32/12985_2.png) [@MartinaF](https://community.hubspot.com/u/MartinaF)\
**Post date:** [September 17, 2020, 10:13am UTC](https://community.hubspot.com/t/embedding-the-knowledge-base-seamlessly-into-website/19518/2 "2020-09-17T10:13:47Z")

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We are in need of the same solution. Right now our Knowledge base is located on a separate domain, and therefore the user experience is not good noor seamless.

Would be really good to take this suggestion into account as it would be beneficial for HubSpot-users whom have a non-HubSpot hosted site but still want to use this superb KB-tool.

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**Author:** ![BGrauer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bgrauer/32/101099_2.png) [@BGrauer](https://community.hubspot.com/u/BGrauer)\
**Post date:** [March 9, 2021, 8:53pm UTC](https://community.hubspot.com/t/embedding-the-knowledge-base-seamlessly-into-website/19518/3 "2021-03-09T20:53:34Z")

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Fully agree. Would be great to have!

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**Author:** ![ANichols0](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/anichols0/32/18373_2.png) [@ANichols0](https://community.hubspot.com/u/ANichols0)\
**Post date:** [July 27, 2021, 4:00pm UTC](https://community.hubspot.com/t/embedding-the-knowledge-base-seamlessly-into-website/19518/4 "2021-07-27T16:00:36Z")

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We would also like to be able to embed our HubSpot Knowledge Base (iframe) into our Bubble App for seamless user experience.

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**Author:** ![LMingione](https://avatars.discourse-cdn.com/v4/letter/l/439d5e/32.png) [@LMingione](https://community.hubspot.com/u/LMingione)\
**Post date:** [May 24, 2022, 12:04pm UTC](https://community.hubspot.com/t/embedding-the-knowledge-base-seamlessly-into-website/19518/5 "2022-05-24T12:04:18Z")

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Absolutly needed! Now looking into other solutions outside of HubSpot to have this functionality. We would prefer to do this through HSpot.

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**Author:** ![Juuann](https://avatars.discourse-cdn.com/v4/letter/j/5fc32e/32.png) [@Juuann](https://community.hubspot.com/u/Juuann)\
**Post date:** [October 5, 2022, 6:18pm UTC](https://community.hubspot.com/t/embedding-the-knowledge-base-seamlessly-into-website/19518/6 "2022-10-05T18:18:15Z")

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Vote yes on this. It is the primary reason why we won’t move to HubSpot from Gladly. [Create and Configure a Help Center](https://help.gladly.com/docs/help-center-configuration)

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**Author:** ![SMoore19](https://avatars.discourse-cdn.com/v4/letter/s/e56c9b/32.png) [@SMoore19](https://community.hubspot.com/u/SMoore19)\
**Post date:** [February 7, 2023, 5:27pm UTC](https://community.hubspot.com/t/embedding-the-knowledge-base-seamlessly-into-website/19518/7 "2023-02-07T17:27:24Z")

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Agreed, this would be hugely valuable to us too.

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**Author:** ![MCourtois](https://avatars.discourse-cdn.com/v4/letter/m/eada6e/32.png) [@MCourtois](https://community.hubspot.com/u/MCourtois)\
**Post date:** [March 15, 2023, 10:36am UTC](https://community.hubspot.com/t/embedding-the-knowledge-base-seamlessly-into-website/19518/8 "2023-03-15T10:36:52Z")

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We have the same challenge: user experience is broken, we lose the header and footer of our Hubspot website. I would expect this to be seamlessly integrated, especially when we’re using the full Hubspot suite.

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**Author:** ![RLaman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rlaman/32/198215_2.png) [@RLaman](https://community.hubspot.com/u/RLaman)\
**Post date:** [May 26, 2023, 11:46am UTC](https://community.hubspot.com/t/embedding-the-knowledge-base-seamlessly-into-website/19518/9 "2023-05-26T11:46:08Z")

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This is indead a must have. Without a fully integrated knowledgebase into a site it’s almost useless in a chatbot, ux wise

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**Author:** ![ReubenMann](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/reubenmann/32/31851_2.png) [@ReubenMann](https://community.hubspot.com/u/ReubenMann)\
**Post date:** [June 7, 2023, 5:27pm UTC](https://community.hubspot.com/t/embedding-the-knowledge-base-seamlessly-into-website/19518/10 "2023-06-07T17:27:55Z")

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I concur. This should be easily integratable with the site. Please create this functionality so we can leverage our customer support tools.

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**Author:** ![CMcNamara4](https://avatars.discourse-cdn.com/v4/letter/c/48db29/32.png) [@CMcNamara4](https://community.hubspot.com/u/CMcNamara4)\
**Post date:** [September 6, 2023, 1:51pm UTC](https://community.hubspot.com/t/embedding-the-knowledge-base-seamlessly-into-website/19518/11 "2023-09-06T13:51:59Z")

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I agree. We also need a seamless way to integrate the knowledge base into this site. Otherwise, like RLaman says, it seems like a waste of a tool to even create a knowledge base one if you have a separate website.

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**Author:** ![J6Jackson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/j6jackson/32/199892_2.png) [@J6Jackson](https://community.hubspot.com/u/J6Jackson)\
**Post date:** [September 8, 2023, 5:29pm UTC](https://community.hubspot.com/t/embedding-the-knowledge-base-seamlessly-into-website/19518/12 "2023-09-08T17:29:17Z")

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Same - much needed.

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**Author:** ![LBALLESTENADA](https://avatars.discourse-cdn.com/v4/letter/l/e5b9ba/32.png) [@LBALLESTENADA](https://community.hubspot.com/u/LBALLESTENADA)\
**Post date:** [November 10, 2023, 8:35am UTC](https://community.hubspot.com/t/embedding-the-knowledge-base-seamlessly-into-website/19518/13 "2023-11-10T08:35:11Z")

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Hola!

Nos parece una muy buena propuesta.

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**Author:** ![SbHat2](https://avatars.discourse-cdn.com/v4/letter/s/f08c70/32.png) [@SbHat2](https://community.hubspot.com/u/SbHat2)\
**Post date:** [January 16, 2024, 7:07am UTC](https://community.hubspot.com/t/embedding-the-knowledge-base-seamlessly-into-website/19518/14 "2024-01-16T07:07:44Z")

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Agree, I would also like this feature, or at least to include the Global Headers/Footers from the main website pages.
