# Emails

**URL:** <https://community.hubspot.com/t/emails/37990>\
**Category:** Sales Hub Tools\
**Tags:** free, starter\
**Created:** [May 27, 2021, 4:48am UTC](https://community.hubspot.com/t/emails/37990 "2021-05-27T04:48:00Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![HR2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hr2/32/59606_2.png) [@HR2](https://community.hubspot.com/u/HR2)\
**Post date:** [May 27, 2021, 4:48am UTC](https://community.hubspot.com/t/emails/37990/1 "2021-05-27T04:48:00Z")

</div>

**When clicking the blue compose button under inbox, an Error Code pops up:**

There was a problem loading this page.

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Refresh the page or login again.

If this keeps happening, please contact support

If this keeps happening, please contact support

**Clearing cookies & cache, logging in and out, and restarting the computer don’t resolve the issue.**

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<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [May 27, 2021, 4:53am UTC](https://community.hubspot.com/t/emails/37990/2 "2021-05-27T04:53:45Z")

</div>

Hi @HR2,

Which browser are you using to access HubSpot? Can you test the following steps:

Test in private/incognito tab

Disable all extensions

Test another browser

Best regards!