Hello,
I can see emails in my team’s activity report, but when I go to check the full corespondence history on the contact’s card, there is no sign of the emails.
Any advice would be greatly appreciated
Hello,
I can see emails in my team’s activity report, but when I go to check the full corespondence history on the contact’s card, there is no sign of the emails.
Any advice would be greatly appreciated
Hello @HRich, thank you for posting in our Community!
Did your permissions recently change? Or is there a specific filter setup under the contacts activities?
Only your user is having this behavior? The more information, screenshots, and details you can provide, the better I can advise on the next steps.
Thank you,
Pam