On my Elementor pro site, every time someone fills in an enquiry form, I used to get a real time email alert.
The enquiry is also logged into Hubspot CRM. I am on free plan by the way.
Now this bit has stopped working, I have updated the plug-ins but to no avail. Checked Hubspot is configured correctly.
My hosting is with Site Ground (it has been working fine for a month or so)
My emails are hosted by Microsoft Office 365.
I am using Cloudflare as CDN.
The only change I did was point name servers to Site Ground but then email services stopped working so I repointed them back to CloudFlare and emails were back within a couple of hours. That was 3 days ago!
What should I do apart from cry?
Hey @therealgeek,
Thanks for getting in touch with the Community!
You should have just received a resubscription email from us. Once you confirm that, everything should be good to go, and you shouldn’t experience any issues with notification emails moving forward.
Hope this helps!
Diana
Hi - Subscribed to emails and tested the form and still emails are not coming though?!
Thanks for letting me know. In that case, I recommend following the steps in this article to resolve the issue.
Not receiving HubSpot system or notification emails
Best,
Diana