Hello, My company has several emails from our clients going into the spam inbox. Our “Allow and Deny” list is completely emp…

We may have found the issue and a work around, seems that our email was BCC in all automatic confirmations being sent out thr…

Hi @CDelCastillo , Thank you for reaching out to the Community! Happy share some tips regarding email deliverability for 1:1…

Hi @CDelCastillo it sounds like you are talking about messages that are going to your Conversations Inbox spam folder? In th…

Ok, I will try this. Is there alimite to amount of addresses? Looks like I will have a lot of emails to add into the allow li…

@CDelCastillo I don’t know if there’s a limit, not sure why there would be one though. Regarding your own email, that is cor…

So we have automated emails going out to confirm appointments, these emails will get replies from our customers wil appointme…

@CDelCastillo it really sounds like you’re trying to use an inbox for a 1:1 purpose, when it’s designed for group emails, mee…

Hmm can you explain the difference of the 1:1 vs group email functions as I am unaware of this

Sure @CDelCastillo , this is an overview of the conversations inbox, it’s designed for incoming inquiries - leads, tickets, e…

Ok, Im still confused on how these functions, 1:1 or group email functions, would dictate what ends up in my spam folder. Is…

Emails go to spam inbox

CDelCastillo January 26, 2023, 9:29pm 7

I have also added multiple domains into my Allow list, which are still ending up in our spam

Topic		Replies	Views
Stop internal messages from going to spam HubSpot Ideas account-settings , conversations-inbox	0	350	August 21, 2024
Connected Emails marked as Spam Sales Email starter	7	5012	April 23, 2024
Hubspot emails going to SPAM Email Marketing Tool	32	34326	August 18, 2022
Ability to allowlist mails from noreply@hubspot.com HubSpot Ideas account-settings , conversations-inbox	2	872	February 14, 2024
Sales Team Individual email addresses added to shared inbox Sales Email sales-email	2	475	May 20, 2026