I’m trying to send an email that seems to work fine. The links work in preview and they work when I send a test mail. However, when I go to Review and Send, I get Warning - URLs not found. The Learn More link hasn’t been helpful. Has anyone experienced this? Any ideas on how to fix the problem? Thank you.
Hi @ElkaHarps7,
Have you checked / reset the plain text version in the Settings tab? Sometimes that’s what’s causing the issue.
If that’s not working, can you try cloning the email? Sometimes an asset is just jinxed.
If that’s doesn’t work either, I’d recommend reaching out to HubSpot support.
Best regards!
Thanks, Karsten. Interestingly, the plain text was different and those links didn’t work. I couldn’t find a way of fixing what the system was automating, and the test email links were working just fine. I tested by sending the real email to my person account and the links also worked in that case, so I ended up just sending even though I was getting many “link not found” warnings. The actual email sent with everything working fine. Apparently, a lot of worry and troubleshooting for nothing. I appreciate your help.