# Email validation failed. **URL:** \ **Category:** Email Marketing Tool\ **Created:** [December 13, 2022, 8:55pm UTC](https://community.hubspot.com/t/email-validation-failed/71155 "2022-12-13T20:55:50Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![KBarnes93](https://avatars.discourse-cdn.com/v4/letter/k/ce73a5/32.png) [@KBarnes93](https://community.hubspot.com/u/KBarnes93)\ **Post date:** [December 13, 2022, 8:55pm UTC](https://community.hubspot.com/t/email-validation-failed/71155/1 "2022-12-13T20:55:50Z")
Trying to send our first email but keep getting the error 'Email Validation Failed. I did login to setting and connect my personal email. What else could be wrong. I am just trying to send it to myself. ---
**Author:** ![franksteiner79](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/franksteiner79/32/34443_2.png) [@franksteiner79](https://community.hubspot.com/u/franksteiner79)\ **Post date:** [December 13, 2022, 9:14pm UTC](https://community.hubspot.com/t/email-validation-failed/71155/2 "2022-12-13T21:14:43Z")
Hi @KBarnes93 Are we talking about sales emails in the CRM or marketing emails to a list of contacts. For the former, [see this article](https://knowledge.hubspot.com/email/why-does-my-email-send-show-not-sent-on-the-contact-timeline#:~:text=Your%20inbox%20authentication,to%20resolve%20it.). If it’s the latter could you share a screenshot of the error message and where in the portal it appears. Thanks Frank ---
**Author:** ![OMcLaughlin](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/omclaughlin/32/84083_2.png) [@OMcLaughlin](https://community.hubspot.com/u/OMcLaughlin)\ **Post date:** [December 20, 2022, 2:13pm UTC](https://community.hubspot.com/t/email-validation-failed/71155/3 "2022-12-20T14:13:20Z")
Hi, I have had the same issue today on an email I send out every week. Other discussions said that building an entirely new email (not a CLONE) got round the issue. This might work for you but didn’t for me.