Has this been implemented? The other thing that bugs me, is if I look at an email on my phone it flags it as an open. If as first step that was stopped it would be helpful.
Hi @ZTabakman
Thank you for reaching out
At this stage this is not implemented, I’d recommend upvoting this Idea in our Ideas Forum regarding this. The Ideas Forum is monitored by our Product Team. You can also subscribe to the idea (Options > Subscribe) to get notified if the status changes and for any updates.
For your other question, you can block self open via these steps or these steps. If you’re still think something is wrong, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and examples regarding this.
Thank you
Best
Tiphaine
Those steps only work on the computer they don’t say anything about gmail
on the phone.
Hubspot - this is my only complaint… its just a tiny thing cant you solve
it..
Hi @ZTabakman
The only way at the moment is to block via IP, - if you’d like something else or your phone is using another IP, I’d recommend posting an Idea in our Ideas Forum regarding this. That way other users can upvote it; and the Product Team regularly monitors the Forum.
Thank you
Best
Tiphaine
This article may be helpful?
This would be a great feature since we do initiate emails a lot when not at a laptop/desktop.
It would be great to have an email inbox in the Hubspot Mobile App so reps can reply from there and have it track automatically. Then you don’t need to worry about the BCC step.