# Email tracking not working?

**URL:** <https://community.hubspot.com/t/email-tracking-not-working/25346>\
**Category:** Sales Email\
**Created:** [September 11, 2020, 2:00am UTC](https://community.hubspot.com/t/email-tracking-not-working/25346 "2020-09-11T02:00:51Z")\
**Posts on this page:** 1\
**Showing post:** 19

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**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\
**Post date:** [May 24, 2023, 2:56pm UTC](https://community.hubspot.com/t/email-tracking-not-working/25346/19 "2023-05-24T14:56:44Z")

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Hi @LChev,

Thank you for reaching out.

Since this post is 3 years old, I would like to invite you to create a new post in our community describing the logging issue you are running into.

Please be sure to include any troubleshooting steps you have taken so far and pertinent screenshots for the community to better assist.

Thank you,

Kristen

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_[View the full topic](https://community.hubspot.com/t/email-tracking-not-working/25346)._