I have a free account. Although things are fine with marketing emails sent from CRM and when I tried to send an email I received the report regularly, I can’t track one-to-one emails. This happens whether I send emails from CRM or via Gmail with Extension. In fact, with the latter I can’t check the tracking box because the message that I am not authorized to record or track the email in this portal appears. I have given all the requested permissions, but it’s as if something is blocked, because it continually asks me to update the permissions. The sequence is this: Connect your Google account to HubSpot CRM | Update permissions | I accept | I choose an account (mine, the only one) | Sign in to HubSpot | HubSpot wants to access your Google Account | HubSpot account (the only one, mine) | Add reports to this Dashboard. If I go back to Gmail I find the screen again: Connect your Google account to HubSpot CRM. How can I solve the problem? Again, what seems very strange to me is that with marketing emails it works and I receive the tracking report with the same addresses that I am having problems with. Thanks in advance for your interest