# Email still processing after an hour **URL:** \ **Category:** Email Marketing Tool\ **Tags:** free\ **Created:** [August 27, 2021, 6:39am UTC](https://community.hubspot.com/t/email-still-processing-after-an-hour/42983 "2021-08-27T06:39:37Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![JExelby](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jexelby/32/93635_2.png) [@JExelby](https://community.hubspot.com/u/JExelby)\ **Post date:** [August 27, 2021, 6:39am UTC](https://community.hubspot.com/t/email-still-processing-after-an-hour/42983/1 "2021-08-27T06:39:37Z")
I pressed send on my first email an hour ago and it’s still processing? It’s only going to 130 contacts. ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [August 27, 2021, 6:42am UTC](https://community.hubspot.com/t/email-still-processing-after-an-hour/42983/2 "2021-08-27T06:42:46Z")
Hi @JExelby, HubSpot has a [deliverability protection system](https://www.hubspot.com/product-updates/deliverability-protection). HubSpot is first sending a portion of an email campaign, gauging the hard bounce rate, and stopping sends with an abnormally high hard bounce rate before the remainder of the campaign goes out. Usually this is a quick process but I could imagine that this might also take a bit longer if the results are inconclusive. Best regards! ---
**Author:** ![MYACHTS](https://avatars.discourse-cdn.com/v4/letter/m/b9e5f3/32.png) [@MYACHTS](https://community.hubspot.com/u/MYACHTS)\ **Post date:** [September 11, 2024, 10:21am UTC](https://community.hubspot.com/t/email-still-processing-after-an-hour/42983/3 "2024-09-11T10:21:13Z")
We have the same problem. Just purchased the Basic version of HubSpot and also got the domain verified. I tried sending an email to only two contacts almost 2 hours ago and it’s still processing. What’s the problem?