# email signature issue

**URL:** <https://community.hubspot.com/t/email-signature-issue/129490>\
**Category:** HubSpot-built Apps\
**Created:** [April 8, 2025, 1:07pm UTC](https://community.hubspot.com/t/email-signature-issue/129490 "2025-04-08T13:07:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![chatty709](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/chatty709/32/2679_2.png) [@chatty709](https://community.hubspot.com/u/chatty709)\
**Post date:** [April 8, 2025, 1:07pm UTC](https://community.hubspot.com/t/email-signature-issue/129490/1 "2025-04-08T13:07:09Z")

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My email signature was showing up just fine and all of a sudden it stopped. The image no longer appears and as you can see the lettering is all jumbled.

 ![Screenshot_20250407_155940_HubSpot.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/2X/6/67f79d0ec4a5ffc77370b6a8febec50e23cf6322.jpeg)

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**Author:** ![Josh](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/josh/32/17115_2.png) [@Josh](https://community.hubspot.com/u/Josh)\
**Post date:** [April 8, 2025, 1:24pm UTC](https://community.hubspot.com/t/email-signature-issue/129490/2 "2025-04-08T13:24:35Z")

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Hi @chatty709,

Can you verify that the image is still available at the URL used when creating the signature? For example, [www.exampledomain.com/images/logos/EXAMPLELOGO.png](http://www.exampledomain.com/images/logos/EXAMPLELOGO.png). If the image no longer exists at the URL you’ll want to update the signature HTML to pull a live image.

It may be something else, but this would be the most common thing that I see.

Josh