Hi! I’ve been using the same email signature for 2 years maybe and 2 weeks ago the photo has just disappeared, it has only a…

I belive its a free tool You check more info here You can find it in HubSpot’s menu Library > Files hope this helps

Hi Doriana, Do you have a banner at the top of your account indicating any tools were suspended? Files should be in the Libr…

Hi @DCristino and welcome to the Community! :tada: We are thrilled to have you join us! :heart: Thank you for asking the Co…

Hello, Maybe this is the problem. Hubspot’s file manager is not a free tool, right? I’m not finding it in my account. [Scr…

Hello. I don’t have the menu Library > Files. shall it be documents? [Screenshot 2024-08-05 at 17.09.42.png]

Hi @DCristino , you’ll need to have an admin grant you access to the files portion of your HubSpot portal. Files is free withi…

Hello Ryan, Thank you, i’ve checked and i’m a super admin, so i should be able to see the files menu. can you show me the st…

Hi @DCristino this problem generally arises when the image is removed or moved from the Onedrive /Drive/Dropbox directory o…

The thing is, we have the profile photo and the logo, both on the same folder in One Drive. the profile photo disappeared but…

email signature image disappeared

DCristino August 5, 2024, 4:10pm 5

Hello. I don’t have the menu Library > Files. shall it be documents?

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