Hi! I’ve been using the same email signature for 2 years maybe and 2 weeks ago the photo has just disappeared, it has only a…

I belive its a free tool You check more info here You can find it in HubSpot’s menu Library > Files hope this helps

Hi Doriana, Do you have a banner at the top of your account indicating any tools were suspended? Files should be in the Libr…

Hi @DCristino and welcome to the Community! :tada: We are thrilled to have you join us! :heart: Thank you for asking the Co…

Hello, Maybe this is the problem. Hubspot’s file manager is not a free tool, right? I’m not finding it in my account. [Scr…

Hello. I don’t have the menu Library > Files. shall it be documents? [Screenshot 2024-08-05 at 17.09.42.png]

Hi @DCristino , you’ll need to have an admin grant you access to the files portion of your HubSpot portal. Files is free withi…

Hello Ryan, Thank you, i’ve checked and i’m a super admin, so i should be able to see the files menu. can you show me the st…

Hi @DCristino this problem generally arises when the image is removed or moved from the Onedrive /Drive/Dropbox directory o…

email signature image disappeared

Smart CRM & Sales Hub Sales Email

DCristino August 2, 2024, 3:51pm 10

The thing is, we have the profile photo and the logo, both on the same folder in One Drive. the profile photo disappeared but the logo appears normal.

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email signature image disappeared

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