Email sending for this account has been locked

Marketing & Content Hub Email Deliverability
1

Hi,

Email sending for this account has been locked. You won’t be able to send emails through HubSpot. I got a this kind of notification, kindly help me out how we can use agin Marketing email.

Satej Roshan Sabat

2

This is mostly a user to user forum so you will need to reach out to Hubspot support via your account in order to get this resolved. Typically this only happens if you have a poor email list that causes spam complaints against your account.

3

Hello @Satej ,

Not all HubSpot accounts will qualify for access to the email marketing tool. The banner message in your account indicates either that this account is not eligable for marketing email access at the time of account creation, or due to sends exceeding HubSpot’s acceptable limits. Email suspensions in HubSpot Free accounts cannot be remediated, and marketing email sending will remain locked. You’ll still be able to use the remainder of the tools in HubSpot, including 1:1 sends through a connected inbox.