# Email send status

**URL:** <https://community.hubspot.com/t/email-send-status/127245>\
**Category:** Email Marketing Tool\
**Tags:** enterprise\
**Created:** [March 3, 2025, 11:46pm UTC](https://community.hubspot.com/t/email-send-status/127245 "2025-03-03T23:46:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Huntscape-Ops](https://avatars.discourse-cdn.com/v4/letter/h/848f3c/32.png) [@Huntscape-Ops](https://community.hubspot.com/u/Huntscape-Ops)\
**Post date:** [March 3, 2025, 11:46pm UTC](https://community.hubspot.com/t/email-send-status/127245/1 "2025-03-03T23:46:22Z")

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I see that a contact matches a list filter but I cannot see how. There is no bounce reason, there is no unsubscribe. How do I see what caused him to qualify? Where can I see email send status

 ![HuntscapeOps_0-1741045500974.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/5/55d0d7fd7469ac5479fd543eecd6cf9b5a236e72.png)

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [March 4, 2025, 5:05am UTC](https://community.hubspot.com/t/email-send-status/127245/2 "2025-03-04T05:05:02Z")

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Hi @Huntscape-Ops,

You would have to scroll through the contact’s timeline to find this activity: [Filter activity index pages and record timelines](https://knowledge.hubspot.com/records/filter-activities-on-a-record-timeline)

If a contact has been since unbounced, for example, the email hard bounce reason would’ve been cleared since then.

Best regards

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**Author:** ![franksteiner79](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/franksteiner79/32/34443_2.png) [@franksteiner79](https://community.hubspot.com/u/franksteiner79)\
**Post date:** [March 4, 2025, 7:59am UTC](https://community.hubspot.com/t/email-send-status/127245/3 "2025-03-04T07:59:24Z")

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Hi @Huntscape-Ops

Just adding to @karstenkoehler’s point - generally speaking anything that HubSpot groups und “activities” relates to to sales activities in HubSpot. You “[email send status](https://knowledge.hubspot.com/properties/hubspots-default-activity-properties#:~:text=Email%20send%20status%3A%20the%20status%20of%20the%20email.%20Options%20include%20Bounced%2C%20Failed%2C%20Scheduled%2C%20Sending%2C%20or%20Sent.)” would mean a 1-2-1 email has bounced or failed, the documentation on this is unfortunately not that clear. Also important to know that [HubSpot’s Hard Bounce Reason property](https://knowledge.hubspot.com/marketing-email/what-is-the-difference-between-a-hard-bounce-and-a-soft-bounce#:~:text=When%20contacts%20hard%20bounce%20on%20a%20marketing%20email%2C%20HubSpot%20drops%20them%20as%20recipients%20of%20future%20marketing%20emails.) only relates to marketing emails, so you would not see that fact that a sales email has bounced or failed in this property, but it would show up in the “Email send status”.

Frank
