# Email opt-out

**URL:** <https://community.hubspot.com/t/email-opt-out/1136>\
**Category:** Email Marketing Tool\
**Tags:** email, contacts\
**Created:** [February 27, 2017, 2:45pm UTC](https://community.hubspot.com/t/email-opt-out/1136 "2017-02-27T14:45:33Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jilwright](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jilwright/32/43030_2.png) [@jilwright](https://community.hubspot.com/u/jilwright)\
**Post date:** [February 27, 2017, 2:45pm UTC](https://community.hubspot.com/t/email-opt-out/1136/1 "2017-02-27T14:45:33Z")

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I have a contact that wants to be added back to our email list after he has opted out. Can I go in and change that property to get him back on the list? I can’t figure out how to change it for him.

Thank you!!!

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**Author:** ![IrisW](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/irisw/32/84335_2.png) [@IrisW](https://community.hubspot.com/u/IrisW)\
**Post date:** [February 27, 2017, 4:09pm UTC](https://community.hubspot.com/t/email-opt-out/1136/2 "2017-02-27T16:09:53Z")

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Hi, I had the same problem and found this article from Hubspot. Your customer hast to resubscribe, you unfortunately cannot opt him in again: [https://knowledge.hubspot.com/articles/kcs\_article/email/how-can-i-resubscribe-a-customer-who-accidentally-opted-out](https://knowledge.hubspot.com/articles/kcs_article/email/how-can-i-resubscribe-a-customer-who-accidentally-opted-out)

I hope this helps.

Best regards

Iris

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**Author:** ![jilwright](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jilwright/32/43030_2.png) [@jilwright](https://community.hubspot.com/u/jilwright)\
**Post date:** [February 27, 2017, 4:33pm UTC](https://community.hubspot.com/t/email-opt-out/1136/3 "2017-02-27T16:33:13Z")

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Thanks, that helped!

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**Author:** ![Sally29](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sally29/32/13521_2.png) [@Sally29](https://community.hubspot.com/u/Sally29)\
**Post date:** [April 2, 2020, 11:24pm UTC](https://community.hubspot.com/t/email-opt-out/1136/4 "2020-04-02T23:24:55Z")

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The link above doesnt work… can anyone help with this problem?