# Email open tracking false notification for self open.

**URL:** <https://community.hubspot.com/t/email-open-tracking-false-notification-for-self-open/13329>\
**Category:** Gmail Sales Extension\
**Tags:** tracking-logging\
**Created:** [March 4, 2019, 2:24pm UTC](https://community.hubspot.com/t/email-open-tracking-false-notification-for-self-open/13329 "2019-03-04T14:24:01Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jkullar](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jkullar/32/47092_2.png) [@jkullar](https://community.hubspot.com/u/jkullar)\
**Post date:** [March 4, 2019, 2:24pm UTC](https://community.hubspot.com/t/email-open-tracking-false-notification-for-self-open/13329/1 "2019-03-04T14:24:01Z")

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If I open send mail in any Gmail android app or web browser is sending notifications about open email.

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**Author:** ![NicoEsp](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nicoesp/32/29572_2.png) [@NicoEsp](https://community.hubspot.com/u/NicoEsp)\
**Post date:** [March 4, 2019, 3:49pm UTC](https://community.hubspot.com/t/email-open-tracking-false-notification-for-self-open/13329/2 "2019-03-04T15:49:34Z")

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The same happens to me, each time I open a mail I sent, it creates a notification in the app

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**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [March 4, 2019, 10:48pm UTC](https://community.hubspot.com/t/email-open-tracking-false-notification-for-self-open/13329/3 "2019-03-04T22:48:33Z")

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Hi @NicoEsp and @jkullar,

I would recommend going through the steps [here](https://knowledge.hubspot.com/articles/kcs_article/email-notifications/block-ip-address) to block your IP addresses, as this will prevent this going forward.

Thank you,  
Jenny

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**Author:** ![NicoEsp](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nicoesp/32/29572_2.png) [@NicoEsp](https://community.hubspot.com/u/NicoEsp)\
**Post date:** [March 6, 2019, 2:50pm UTC](https://community.hubspot.com/t/email-open-tracking-false-notification-for-self-open/13329/4 "2019-03-06T14:50:10Z")

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Jenny, thank you so much for the answer
