# Email Notifications (Now not working)

**URL:** <https://community.hubspot.com/t/email-notifications-now-not-working/128409>\
**Category:** Account & Settings\
**Tags:** email-deliverability\
**Created:** [March 21, 2025, 10:53am UTC](https://community.hubspot.com/t/email-notifications-now-not-working/128409 "2025-03-21T10:53:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![PNewby](https://avatars.discourse-cdn.com/v4/letter/p/45deac/32.png) [@PNewby](https://community.hubspot.com/u/PNewby)\
**Post date:** [March 21, 2025, 10:53am UTC](https://community.hubspot.com/t/email-notifications-now-not-working/128409/1 "2025-03-21T10:53:57Z")

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This week we’ve noticed one member off staff now not recieving notifications via email when he is tagged inside hubspot, which is causing us to question our CRM and to start looking at others.  
Can anyone offer any help on this to nip this in the bud asap before we start actually exploring other options for CRMs are leave hubspot.

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [March 21, 2025, 10:56am UTC](https://community.hubspot.com/t/email-notifications-now-not-working/128409/2 "2025-03-21T10:56:10Z")

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Hi @PNewby,

HubSpot has dedicated steps for troubleshooting here: [Not receiving HubSpot system or notification emails](https://knowledge.hubspot.com/marketing-email/not-receiving-hubspot-system-or-notification-emails)

Can you please review these and report back?

Best regards

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**Author:** ![PNewby](https://avatars.discourse-cdn.com/v4/letter/p/45deac/32.png) [@PNewby](https://community.hubspot.com/u/PNewby)\
**Post date:** [March 21, 2025, 10:59am UTC](https://community.hubspot.com/t/email-notifications-now-not-working/128409/3 "2025-03-21T10:59:34Z")

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Already looked at this isn’t resolving the issue.
