# email notifications form

**URL:** <https://community.hubspot.com/t/email-notifications-form/127889>\
**Category:** Lead Capture Tools\
**Tags:** starter\
**Created:** [March 13, 2025, 10:50am UTC](https://community.hubspot.com/t/email-notifications-form/127889 "2025-03-13T10:50:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![NMera](https://avatars.discourse-cdn.com/v4/letter/n/6bbea6/32.png) [@NMera](https://community.hubspot.com/u/NMera)\
**Post date:** [March 13, 2025, 10:50am UTC](https://community.hubspot.com/t/email-notifications-form/127889/1 "2025-03-13T10:50:24Z")

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I have always used Hubspot’s Forms option and have always received email notifications whenever a user has completed a form. But now, despite all the boxes being checked, I am not receiving the notifications, what can I do to fix this?

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [March 13, 2025, 10:52am UTC](https://community.hubspot.com/t/email-notifications-form/127889/2 "2025-03-13T10:52:57Z")

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Hi @NMera,

HubSpot has dedicated troubleshooting steps here: [Not receiving HubSpot system or notification emails](https://knowledge.hubspot.com/marketing-email/not-receiving-hubspot-system-or-notification-emails)

Can you complete these and report back?

Best regards