Same there. SMS notifications don’t appear to be a preference here. What I did instead is create a Conversation-based workflow with the criteria being:
- Inbox is any of Inbox
- Inbox Source is any of SMS
- Last Message received date is known
- AND last message receive date is less than 1 day ago
- Turn on re-enrollment
Then I set up an action to notify the points of contacts via email. I’m testing this out with a client and hope this helps here too.
Thanks!
Caroline Prettyman
