Email Marketing Certificate Not Loading

Academy HubSpot Academy Support
1

Dear Hub Support Team,

I recently completed and passed the Email Marketing test, but I am unable to load or access my certificate on the platform.

Could you please check my account and help resolve this issue? I would appreciate it if you could either fix the certificate so that it loads correctly or issue/provide the certificate to me.

Please let me know if you need any additional information or screenshots from my side.

Thank you for your support.

Best regards,
Jatin Sharma

3

Hey @jatin2,

Thanks for flagging this. We’ve seen several reports of Academy certifications not loading, and we’re looking into it with the team now. We’ll update this thread as soon as we hear back!

Thanks for your patience on this!

Sam, Community Manager

4

I have the same problem too, my email is lacpgrupo30@gmail.com

5

Hey @UNITEC,

Thanks for adding to the thread! I’ll tag you here as well once we have any updates for you.

Thank you both for you patience on this!

Sam, Community Manager