Hello! Currently, we are using Hubspot for email/sequences along with Marketing Hub etc--but internally our IT department just implemented Mimecast and since the implementation of Mimecast it feels like our open rates have took a nose dive and emails. I can seem to find the correct solution. Anyone else use something similar or have experienced something similar?
Anyone else use mimecast in connection with sequences etc.
Hello @THorn510 thank you for posting in our Community!
Checking more details about it, we recommend taking the following steps:
- Please verify Firewall and Network Settings. And ensure that your firewall or network settings do not block access to “security-usb.mimecast.com.” You may need to talk with your IT department or network administrator to check and adjust the necessary configurations.
- I would recommend also to please work closely with the Mimecast support team to investigate and resolve the error. They will have the expertise and knowledge of their system to provide further guidance and assistance
To our top experts @jolle @ajchapman20 @Anton any feedback about Mimecast to share with @THorn510?
Thank you,
Pam