Email integration for Microsoft Exchange

Hi.

I know this is an old post, but yesterday I was setting up a team of sales people, connecting inboxes for all of them and for 5 people, the standard wizard showed an icon for exchange. For each person all they had to do was click the Exchange Icon, enter the Exchange email and password and it connected without any issue.

The strange thing is, I have another Hubspot account I manage for a separate company that uses the exact same Exchange Server and we don’t see this option at all for any users on the second account.

Any idea how this could have happened???

This is an on-site Exchange 2013 Server.

I’d like to get in touch with a tech support representative if possible to explore this further. Please let me know if that is possible.

-Kurt Weber