# Email integration for Microsoft Exchange

**URL:** <https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619>\
**Category:** HubSpot Ideas\
**Tags:** sales-email\
**Created:** [October 19, 2017, 3:36pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619 "2017-10-19T15:36:26Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [October 19, 2017, 3:36pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/1 "2017-10-19T15:36:26Z")

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HI Can i integrate or link hubspot to Outlook which is held on my MS exchange server. My laptops can link to it and synchronise from anywhere so how would i link hubspot ?

Thanks Mike

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**Author:** ![dcrane](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dcrane/32/77566_2.png) [@dcrane](https://community.hubspot.com/u/dcrane)\
**Post date:** [October 11, 2017, 1:19pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/2 "2017-10-11T13:19:33Z")

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Hi,

I wondered if any one knows why Exchange Server is not a supported by HS.

Regards,

Doug

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**Author:** ![Phil\_Vallender](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/phil_vallender/32/48924_2.png) [@Phil\_Vallender](https://community.hubspot.com/u/Phil_Vallender)\
**Post date:** [October 11, 2017, 2:12pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/3 "2017-10-11T14:12:57Z")

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**Update:** There is now a beta for connecting Exchange mailboxes to HubSpot: [Connect your Exchange account to HubSpot (BETA)](https://knowledge.hubspot.com/connected-email/connect-your-exchange-account-to-hubspot-beta)

Hi @dcrane

I imagine its to do with the potential variations in implementation and configuration of dedicated Exchange servers. Also, the challenge of creating connectivity between HubSpot servers and the exchange servers. With Office 365 mailboxes, these are not an issue.

Hope this helps.

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**Author:** ![Phil\_Vallender](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/phil_vallender/32/48924_2.png) [@Phil\_Vallender](https://community.hubspot.com/u/Phil_Vallender)\
**Post date:** [October 19, 2017, 4:16pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/4 "2017-10-19T16:16:17Z")

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Hi [@Mikemchugh](https://community.hubspot.com/t5/user/viewprofilepage/user-id/19343)

HubSpot can only connect to Office 365 Exchange Servers, not self-hosted ones.

You may be able to use the IMAP connection though: [How can I connect my inbox with HubSpot Sales using IMAP?](https://knowledge.hubspot.com/articles/kcs_article/email-notifications/how-can-i-connect-my-inbox-with-hubspot-sales-using-imap)

Hope this helps.

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<div class="post-metadata">

**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [December 19, 2017, 6:30pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/5 "2017-12-19T18:30:42Z")

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Hello, we have an MS Exchange server local hosted, and we try to connect the inbox to Hubspot with IMAP but it doesn’t work 😞

Can you please help?

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**Author:** ![kweber](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kweber/32/28756_2.png) [@kweber](https://community.hubspot.com/u/kweber)\
**Post date:** [November 29, 2018, 11:15pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/6 "2018-11-29T23:15:34Z")

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Hi.

I know this is an old post, but yesterday I was setting up a team of sales people, connecting inboxes for all of them and for 5 people, the standard wizard showed an icon for exchange. For each person all they had to do was click the Exchange Icon, enter the Exchange email and password and it connected without any issue.

The strange thing is, I have another Hubspot account I manage for a separate company that uses the exact same Exchange Server and we don’t see this option at all for any users on the second account.

Any idea how this could have happened???

This is an on-site Exchange 2013 Server.

 ![image.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/a/5/a513c5e3488f131085f70b1fb5d131f55e05eb5b.png)

I’d like to get in touch with a tech support representative if possible to explore this further. Please let me know if that is possible.

-Kurt Weber

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**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [December 6, 2018, 10:32pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/7 "2018-12-06T22:32:31Z")

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Hi @kweber,

There is currently an Exchange connection in beta, which is why it was only available in one portal.

While I do not know what the limits of the beta are, if you can share the portal ID of the other portal you’re looking to use this functionality in, I can investigate this further.

Thanks,  
Jenny

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**Author:** ![kweber](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kweber/32/28756_2.png) [@kweber](https://community.hubspot.com/u/kweber)\
**Post date:** [December 7, 2018, 9:36pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/8 "2018-12-07T21:36:18Z")

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Hi Jenny.

The portal ID of our second company is 3421354.

Thank for your help!

-Kurt

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**Author:** ![nmurf14](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nmurf14/32/47092_2.png) [@nmurf14](https://community.hubspot.com/u/nmurf14)\
**Post date:** [January 8, 2019, 5:53pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/9 "2019-01-08T17:53:47Z")

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[@jennysowyrda](https://community.hubspot.com/t5/user/viewprofilepage/user-id/3685)-- how can one gain access to the beta version?

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**Author:** ![bbatzorig](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bbatzorig/32/67086_2.png) [@bbatzorig](https://community.hubspot.com/u/bbatzorig)\
**Post date:** [June 3, 2019, 6:29am UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/10 "2019-06-03T06:29:05Z")

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We are using exchange server, so a beta access would be great for us. Thanks. Portal ID: 4013439.

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**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [June 3, 2019, 5:52pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/11 "2019-06-03T17:52:37Z")

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Thanks @bbatzorig. I have put through the request.

Please be sure your inbox meets the requirements outlined [here](https://knowledge.hubspot.com/articles/kcs_article/email-tracking/connect-your-inbox-to-hubspot).

Thank you,  
Jenny

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**Author:** ![Cristine](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cristine/32/86568_2.png) [@Cristine](https://community.hubspot.com/u/Cristine)\
**Post date:** [November 4, 2019, 2:43pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/12 "2019-11-04T14:43:27Z")

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I’m trying to integrate my Exchange account with Hubspot, but we aren’t seeing it as an option. I was told in “chat” that I needed to request this from Hubspot?

Thanks, Cristine

BlackHagen Design 6583977

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**Author:** ![PhiLeh1](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/phileh1/32/35926_2.png) [@PhiLeh1](https://community.hubspot.com/u/PhiLeh1)\
**Post date:** [March 25, 2020, 7:45pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/13 "2020-03-25T19:45:13Z")

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Hi [@jennysowyrda](https://community.hubspot.com/t5/user/viewprofilepage/user-id/3685)

Can we please have access to the Microsoft Exchange Beta too?

ID: 7336388

Thank you!

PL

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<div class="post-metadata">

**Author:** ![jspope](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jspope/32/75413_2.png) [@jspope](https://community.hubspot.com/u/jspope)\
**Post date:** [August 19, 2019, 2:15pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/14 "2019-08-19T14:15:01Z")

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Hi [@jennysowyrda](https://community.hubspot.com/t5/user/viewprofilepage/user-id/3685)

Can Trajekt Sports Inc. ID (6294769) also get access to the exchange email provider.

Thanks

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<div class="post-metadata">

**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [August 19, 2019, 8:57pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/15 "2019-08-19T20:57:40Z")

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Hi @jspope,

All set. Please ensure your set up meets the requirements [here](https://knowledge.hubspot.com/articles/kcs_article/email-tracking/connect-your-inbox-to-hubspot).

Thank you,

Jenny

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<div class="post-metadata">

**Author:** ![bbatzorig](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bbatzorig/32/67086_2.png) [@bbatzorig](https://community.hubspot.com/u/bbatzorig)\
**Post date:** [August 20, 2019, 1:08am UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/16 "2019-08-20T01:08:06Z")

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Can we please get beta access on 6112515? Thank you.

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**Author:** ![KerryECI](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kerryeci/32/31851_2.png) [@KerryECI](https://community.hubspot.com/u/KerryECI)\
**Post date:** [August 21, 2019, 2:35pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/17 "2019-08-21T14:35:43Z")

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Hi! I am wondering if you could also add me to beta as I am on a hosted exchange email server.

My Hubspot ID is 4009591.

Thank you!!

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<div class="post-metadata">

**Author:** ![KerryECI](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kerryeci/32/31851_2.png) [@KerryECI](https://community.hubspot.com/u/KerryECI)\
**Post date:** [August 27, 2019, 1:58pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/18 "2019-08-27T13:58:32Z")

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Hi [@jennysowyrda](https://community.hubspot.com/t5/user/viewprofilepage/user-id/3685)

Just checking in to see if you were able to get me added to beta on our

hosted exchange email server.

My Hubspot ID is 4009591.

Thank you!!

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**Author:** ![Domino](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/domino/32/95715_2.png) [@Domino](https://community.hubspot.com/u/Domino)\
**Post date:** [September 25, 2019, 11:22pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/19 "2019-09-25T23:22:36Z")

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i too would like access to the exchange beta as we have a internal-based Exchange 2012 server and cannot use the hub without this feature

my portal is 6475345

thankyou…

George

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**Author:** ![rkandrews15](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rkandrews15/32/81360_2.png) [@rkandrews15](https://community.hubspot.com/u/rkandrews15)\
**Post date:** [September 27, 2019, 3:01pm UTC](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619/20 "2019-09-27T15:01:05Z")

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Hi Jenny,

I hope that you are well! is there any way for me to get access to the exchange beta? Previously I saw it, but now I cannot. I thought my email was outlook but it turns out it is exchange. I would like to pitch hubspot to my company as we are trying to decide on an enterprise CRM, but I will not be able to do this if I cannot get my email set up.

Kent

[Next page](https://community.hubspot.com/t/email-integration-for-microsoft-exchange/3619.md?page=2)
