I set up a few drip campaigns and we have our email frequency set to a maximum of 1 email per contact, per day. If my workflow tries to send a contact an email on the same day as another workflow does it delay the overlapping email or does it just not send it at all?
Hello @RBertsch
If a contact qualifies for multiple workflows that would send them an email on the same day in hubspot, they will only receive one email. Hubspot’s system avoids sending duplicate emails and makes sure contacts don’t get too many emails by suppressing or delaying the extra ones. Hope you find it helpful.
Yes, I understand that, but if they are different emails for different purposes will they eventually get both emails?
Yes, the system will delay the second email and send it on the next available day.