# Email drafts deleted

**URL:** <https://community.hubspot.com/t/email-drafts-deleted/108250>\
**Category:** CRM\
**Tags:** crm\
**Created:** [May 29, 2024, 8:48pm UTC](https://community.hubspot.com/t/email-drafts-deleted/108250 "2024-05-29T20:48:46Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![JMcCrory](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jmccrory/32/86357_2.png) [@JMcCrory](https://community.hubspot.com/u/JMcCrory)\
**Post date:** [May 29, 2024, 8:48pm UTC](https://community.hubspot.com/t/email-drafts-deleted/108250/1 "2024-05-29T20:48:46Z")

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Twice in the past couple of days I tried composing emails to a contact. I minimized the email to see the screen behind it and when I pulled it back up the contents of the email were deleted. The recipients were still there, and my signature was there, but I had to recreate the entire body of the message. All I did was minimize the email and then pull it back up. **Very frustrating and a total waste of time.**

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**Author:** ![Shubham\_Sharma](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shubham_sharma/32/20922_2.png) [@Shubham\_Sharma](https://community.hubspot.com/u/Shubham_Sharma)\
**Post date:** [May 30, 2024, 6:57am UTC](https://community.hubspot.com/t/email-drafts-deleted/108250/2 "2024-05-30T06:57:32Z")

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Hey @JMcCrory

I’m sorry to hear about the frustration you experienced with the email content disappearing when minimizing and maximizing the email window.  
This issue could be related to a technical glitch or a specific setting. I recommend reaching out to HubSpot support for further assistance in resolving this issue and preventing future occurrences. They can provide more specific guidance tailored to your situation.

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**Author:** ![jolieadam](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jolieadam/32/102130_2.png) [@jolieadam](https://community.hubspot.com/u/jolieadam)\
**Post date:** [August 16, 2024, 4:47pm UTC](https://community.hubspot.com/t/email-drafts-deleted/108250/3 "2024-08-16T16:47:41Z")

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Hi @JMcCrory, I’m the product manager on the team working on this area and we’re currently prioritizing drafts for the near future. Hope to share a positive update soon as we’ve received this feedback often and it’s on our radar.

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**Author:** ![JMcCrory](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jmccrory/32/86357_2.png) [@JMcCrory](https://community.hubspot.com/u/JMcCrory)\
**Post date:** [August 16, 2024, 6:44pm UTC](https://community.hubspot.com/t/email-drafts-deleted/108250/4 "2024-08-16T18:44:33Z")

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Great news. Thank you.

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**Author:** ![georgieh](https://avatars.discourse-cdn.com/v4/letter/g/9dc877/32.png) [@georgieh](https://community.hubspot.com/u/georgieh)\
**Post date:** [November 3, 2025, 2:53am UTC](https://community.hubspot.com/t/email-drafts-deleted/108250/5 "2025-11-03T02:53:18Z")

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I have this issue way too frequently, and it is exceptionally frustrating! Is there an ETA for this?

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**Author:** ![jolieadam](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jolieadam/32/102130_2.png) [@jolieadam](https://community.hubspot.com/u/jolieadam)\
**Post date:** [November 3, 2025, 3:16pm UTC](https://community.hubspot.com/t/email-drafts-deleted/108250/6 "2025-11-03T15:16:53Z")

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Drafts was released in Service Hub this year however this might be related to CRM email drafts. I’ll pass this feedback on to the appropriate team.

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [November 3, 2025, 6:41pm UTC](https://community.hubspot.com/t/email-drafts-deleted/108250/7 "2025-11-03T18:41:58Z")

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Thanks for checking in, @jolieadam 🙌

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**Author:** ![CAnderson87i](https://avatars.discourse-cdn.com/v4/letter/c/e47774/32.png) [@CAnderson87i](https://community.hubspot.com/u/CAnderson87i)\
**Post date:** [August 27, 2026, 4:34am UTC](https://community.hubspot.com/t/email-drafts-deleted/108250/8 "2026-08-27T04:34:30Z")

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Any update on this? It is still happening and I’m not finding a solution

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**Author:** ![jolieadam](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jolieadam/32/102130_2.png) [@jolieadam](https://community.hubspot.com/u/jolieadam)\
**Post date:** [August 27, 2026, 12:50pm UTC](https://community.hubspot.com/t/email-drafts-deleted/108250/9 "2026-08-27T12:50:25Z")

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This should be resolved as we now have drafts in Inbox and Helpdesk. For drafts on the contact record, I could find the appropriate team to chime in.
