# Email Conversations in Mobile App **URL:** \ **Category:** HubSpot Ideas\ **Tags:** mobile, conversations-inbox\ **Created:** [February 12, 2019, 11:24am UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946 "2019-02-12T11:24:45Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![EddaTh](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/eddath/32/53513_2.png) [@EddaTh](https://community.hubspot.com/u/EddaTh)\ **Post date:** [February 12, 2019, 11:24am UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/1 "2019-02-12T11:24:45Z")
At the moment we can only view chat conversations in the mobile app. I need to use the app for email conversations to view emails and reply to clients that contact us. This is very important for my team since we are often on the road and clients sending important information via email. We use smart phones to view emails on the road. Please advice. ---
**Author:** ![fjab](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/fjab/32/29572_2.png) [@fjab](https://community.hubspot.com/u/fjab)\ **Post date:** [March 22, 2019, 11:12am UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/2 "2019-03-22T11:12:49Z")
Yes, seems like a very basic functionality we’re also sorely missing… ---
**Author:** ![Enrica](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/enrica/32/68653_2.png) [@Enrica](https://community.hubspot.com/u/Enrica)\ **Post date:** [April 30, 2019, 1:13pm UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/3 "2019-04-30T13:13:31Z")
I totally agree, I do customer care and it’s so deeply important to me to have the opportunity to answer to our customers any time and everywhere from my mobile. Hubspot is awesome and I really think this is a basic and absolutely needed function for support, especially because Gmail App do not track and save the email on HubSpot. Thanks ---
**Author:** ![torarnv](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/torarnv/32/2490_2.png) [@torarnv](https://community.hubspot.com/u/torarnv)\ **Post date:** [June 23, 2019, 11:13pm UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/4 "2019-06-23T23:13:52Z")
This is a showstopper. ---
**Author:** ![blackhawk](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/blackhawk/32/25270_2.png) [@blackhawk](https://community.hubspot.com/u/blackhawk)\ **Post date:** [July 16, 2019, 3:43am UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/5 "2019-07-16T03:43:16Z")
I was also hoping to use this as a workaround for HubSpot’s lackluster email syncing and integration features. No such luck as this won’t work on mobile. Man I want to like HubSpot, but so many important features missing I find myself spending more time duct-taping the CRM together than it’s worth to have a CRM. ---
**Author:** ![scottnemiro](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/scottnemiro/32/101739_2.png) [@scottnemiro](https://community.hubspot.com/u/scottnemiro)\ **Post date:** [July 30, 2019, 10:34pm UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/6 "2019-07-30T22:34:43Z")
i can not belive this is not an option in the mobile app. we now have all emails filtering into hubspot but you are telling me i can’t answer any of them via my phone after hours now?! this makes no sense. ---
**Author:** ![ScottDouglass](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/scottdouglass/32/31184_2.png) [@ScottDouglass](https://community.hubspot.com/u/ScottDouglass)\ **Post date:** [September 13, 2019, 6:51pm UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/7 "2019-09-13T18:51:19Z")
It si frustrating that I can only do quotes and emails with my laptop. There are times I need to be able access the inbox of email conversations and quotes from the app in both ipad and android. ---
**Author:** ![CMACE](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cmace/32/78867_2.png) [@CMACE](https://community.hubspot.com/u/CMACE)\ **Post date:** [September 20, 2019, 6:38am UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/8 "2019-09-20T06:38:03Z")
We really need it please ! ---
**Author:** ![TechEvangelist](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/techevangelist/32/35926_2.png) [@TechEvangelist](https://community.hubspot.com/u/TechEvangelist)\ **Post date:** [January 30, 2020, 5:49am UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/9 "2020-01-30T05:49:57Z")
PLEASEEEEEEEEE! ---
**Author:** ![JulieClare](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/julieclare/32/74736_2.png) [@JulieClare](https://community.hubspot.com/u/JulieClare)\ **Post date:** [February 11, 2020, 2:00pm UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/10 "2020-02-11T14:00:58Z")
I can’t believe this thread was started a year ago tomorrow and yet this is still not something that is available. It makes having the app pretty useless. Also, why hasn’t anyone from HubSpot bothered to reply? Does anyone from HubSpot even read these threads? ---
**Author:** ![JulieClare](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/julieclare/32/74736_2.png) [@JulieClare](https://community.hubspot.com/u/JulieClare)\ **Post date:** [February 11, 2020, 2:08pm UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/11 "2020-02-11T14:08:02Z")
Great, HubSpot has just sent me a badge for participating in a conversation. HubSpot, I don’t want a blooming badge! I want a properly functioning app! ---
**Author:** ![shane99](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shane99/32/68653_2.png) [@shane99](https://community.hubspot.com/u/shane99)\ **Post date:** [March 5, 2020, 7:57pm UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/12 "2020-03-05T19:57:01Z")
I want this feature so we can be using HubSpot’s email tracking features on my mobile device too. ---
**Author:** ![ChazRaven](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/chazraven/32/102437_2.png) [@ChazRaven](https://community.hubspot.com/u/ChazRaven)\ **Post date:** [April 10, 2020, 6:50am UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/13 "2020-04-10T06:50:28Z")
This feature is desperately needed. Please could HubSpot show some sort of acknowledgement, as someone mentioned this was raised over a year ago. ---
**Author:** ![gentrydc](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gentrydc/32/102437_2.png) [@gentrydc](https://community.hubspot.com/u/gentrydc)\ **Post date:** [May 3, 2020, 8:31pm UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/14 "2020-05-03T20:31:39Z")
I am not why this has not been updated. You have been able to converse with visitors in the mobile app on iOS and Android for some time. Works well too. > **[Use conversations on the HubSpot mobile app](https://knowledge.hubspot.com/inbox/use-conversations-on-the-hubspot-mobile-app)** > > Access the conversations inbox while on the go on your HubSpot mobile app for iOS and Android. An annoyance is not being able to make comments as well, but that is not critical. I will open another thread about that. ---
**Author:** ![mfreiert](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mfreiert/32/82437_2.png) [@mfreiert](https://community.hubspot.com/u/mfreiert)\ **Post date:** [May 15, 2020, 11:04am UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/15 "2020-05-15T11:04:52Z")
Hey all - apologies on the staleness of our update on this issue! Conversations on mobile now does support email threads! We’ll continue to be enhancing the mobile conversations experience to unlock more email formatting options, inserts and more over time. ---
**Author:** ![mfreiert](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mfreiert/32/82437_2.png) [@mfreiert](https://community.hubspot.com/u/mfreiert)\ **Post date:** [May 15, 2020, 11:05am UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/16 "2020-05-15T11:05:04Z")
Conversations on mobile now does support email threads! We’ll continue to be enhancing the mobile conversations experience to unlock more email formatting options, inserts and more over time. ---
**Author:** ![ShayneT](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shaynet/32/106680_2.png) [@ShayneT](https://community.hubspot.com/u/ShayneT)\ **Post date:** [October 13, 2020, 10:14am UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/17 "2020-10-13T10:14:09Z")
@mfreiert The way I interpreted this request was not that Conversations should support email threads but that the app overall should support email threads. Maybe I am wrong about what others are looking for, but our use case is that we need to be able to reply to an email from the contact or company record. Right now, we can see the logged email but we have to start a whole new email in order to reply — which is just not the way our leads and customers use email and is annoying to them. Do you have an idea of when this feature will be worked on by the HubSpot Product Team? Thank you! ---
**Author:** ![FPalmgren](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/fpalmgren/32/1529_2.png) [@FPalmgren](https://community.hubspot.com/u/FPalmgren)\ **Post date:** [March 6, 2021, 11:42am UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/18 "2021-03-06T11:42:32Z")
Please give an update on when the app will support email viewing, creation and sending. Are you creating a separate app? ---
**Author:** ![RG2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rg2/32/43030_2.png) [@RG2](https://community.hubspot.com/u/RG2)\ **Post date:** [July 10, 2021, 7:43pm UTC](https://community.hubspot.com/t/email-conversations-in-mobile-app/12946/19 "2021-07-10T19:43:52Z")
Is it really “delivered?” With the HubSpot sales starter, on the conversations tab I don’t see email threads, or a even a way to respond to email threads through contact activity. Is this really a tiered off “feature?”