Email containing CTA to update Contact information

Hi @MWanson hope you are doing well.

When a contact that you already have in the CRM submits a new form with info

that info gets updated (you can always see the history in the property)

So if its using the same email, no duplicate 'll be created.

You can opt to show the contact the information you already have

with this option in your form

for them to confirm or change it.

See this example: check that Yellow is off and red is on


Form info submission_HubSpot_Andimol

Hope this helps

Have a good day!