Email Button Flexibility Custom Links for Contact Lists

Smart CRM & Sales Hub CRM
1

Dear CRM Forum Members, that revolves around improving the flexibility of the email button within our CRM. Currently, we’re faced with a scenario where we need to send the same email multiple times to distinct regions. The only variation in these emails lies in the button links, each pointing to a different destination.

It would greatly benefit our workflow if we could dynamically change the email button link based on the associated contact list. For example, sending out similar emails to various regions could be simplified if the button links within each email could be customized according to the specific contact list.

I’m curious to know about milestone gold mastercard if other CRM users have digital wallet payments to encountered similar challenges and, if so, credit utilization management how you’ve addressed them.

MyMilestoneCard

2

Hi @gillshreyas,

This is possible with personalization tokens: Use personalization tokens

You would have to make sure the link is stored in the contact property that you want to use for personalization.

If you want to place the link in a CTA, you need to follow the syntax I explained here: https://community.hubspot.com/t5/Email-Marketing-Tool/HTML-personalization-token/m-p/730220/highlight/true#M9159

For example, if your property has the name “Link” and the internal label “link”, you would paste {{ contact.link }} into the link field of your CTA.

Let me know if you have any follow-up questions.