Email associations as customer answers on CRM API

Apps Third-Party Apps
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1

I am using Hubspot CRM API to automate some specific processes. When I try to get contact_to_email or deal_to_email associations I get only our team Emails. Do I understand right that getting Contact or Deal-related customer Emails/Replies is impossible?

2

Hi @Tillforty
If you’re trying to get a list of all emails associated to a deal/contact you can use:

Post /crm/v3/objects/emails/search

With the body:

{
 "properties": [
 "hs_email_direction","hs_email_subject","hs_email_text"
 ],
 "filterGroups": [{
 "filters": [{
 "propertyName": "associations.deal",
 "operator": "EQ",
 "value": "Insert Deal ID Here"
 }]
 }]
}

For more information please see here.

3

Thanks it worked. Just sad, that plain HTML value is empty which makes a whole task for me way more complicated :slightly_smiling_face:

{
 "id": "xxx",
 "properties": {
 "hs_createdate": "2024-04-12T09:02:11.886Z",
 "hs_email_direction": "INCOMING_EMAIL",
 "hs_email_html": "<html>\n<head> \n<meta http-equiv=\"content-type\" content=\"text/html; </html>",
 "hs_email_subject": "xxx",
 "hs_email_text": null,
 "hs_lastmodifieddate": "xxx",
 "hs_object_id": "xxx"
 },
 "createdAt": "2024-04-12T09:02:11.886Z",
 "updatedAt": "2024-04-12T09:02:12.037Z",
 "archived": false
 }