Hi there,
It would be great if an e-mail alert could go to a HubSpot Portal’s administrator in the event of a domain becoming disconnected. This would help avoid an error or website downtime in the event that something were to happen.
Certainly agree with @_ashleyquintana on this one! Site downtime can affect a business and being notified the moment a site goes down could make the difference between a future customer or a lost lead.
Agree this would be highy beneficial especially for those users who have contacts who are national and use a vast variety of email domains.
On behalf of customer
- This will be really helpful as website downtime would cause tremendous issues.
Yes, please!! As a solutions partner, it makes us look bad if a client’s blog feed or landing pages go down with no way of us knowing!
This is helpful as product and tech may not be able to track when a website goes down if hosted in Hubspot.
Yes please! This would be a tremendous benefit! Something this significant should be set up on an alert.
Yes, this is very important, we actually had a problem with a large account and this would go a long way in preventing further problems.
We’d love to have automated email notifications that send alerts when a primary, secondary, or email-sending domain is disconnected from HubSpot.
We are using the enterprise version of HubSpot, but recently our domain was disconnected, and the user was not notified about it. When the issue was resolved, we requested an incident report; however, the support team informed us that no such report was available.
Considering the premium amount that users pay for safety and security in HubSpot, this lack of communication and transparency is concerning. We would like to suggest implementing a notification system for domain disconnections and maintaining log reports for users. This would enhance trust in HubSpot and help clients have more confidence in their partners.
Is this really NOT a thing?
Yes, please add a feature for this, Hubspot! We also had this happen and luckily noticed it before too long went by. There should be a notification associated with the domain disconnecting.