# Email Address Change **URL:** \ **Category:** Email Deliverability\ **Tags:** free\ **Created:** [August 20, 2026, 8:52pm UTC](https://community.hubspot.com/t/email-address-change/156691 "2026-08-20T20:52:39Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![neil95120](https://avatars.discourse-cdn.com/v4/letter/n/96bed5/32.png) [@neil95120](https://community.hubspot.com/u/neil95120)\ **Post date:** [August 20, 2026, 8:52pm UTC](https://community.hubspot.com/t/email-address-change/156691/1 "2026-08-20T20:52:39Z")
Issue changing email address from a personal email to my company email address. I was part of another HubSpot account that used my company email. That company changed their name and email address. When the company split I created a new HubSpot account using my personal email address until I was able to import the old records. Now I am adding my company email address and I am receiving an error message: There was a problem updating your email address, [neil@athertonmed.com](mailto:neil@athertonmed.com). Please try again, or contact support if the problem persists. ---
**Author:** ![STierney](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stierney/32/186066_2.png) [@STierney](https://community.hubspot.com/u/STierney)\ **Post date:** [August 21, 2026, 3:05am UTC](https://community.hubspot.com/t/email-address-change/156691/3 "2026-08-21T03:05:27Z")
Hey @neil95120, Thanks for posting in the Community! Can you please clarify _where_ you’re attempting to update your email address? Is it in your Community profile? Shane, Senior Community Moderator ---
**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\ **Post date:** [August 28, 2026, 4:06am UTC](https://community.hubspot.com/t/email-address-change/156691/5 "2026-08-28T04:06:00Z")
Automatically bumped on August 28, 2026, 4:06am UTC