Email activity report sometimes works and sometimes shows loading graphic

I emailed an activity report from the dashboard to myself a few times, and to multiple people a few times, and got different results each time. The preview always looks fine. After I click send, sometimes the email includes the activity feed, and other times it shows the Hubspot loading graphic with 3 dots as if Hubspot sent the email before the data finished loading.

Is this a known bug / any thoughts on how to make it work all the time?


Email with 3 dots loading graphic embedded

Hi @LisaJ I was able to reproduce this by sending myself the dashboard from your portal. I’ve reached out to the dev team to look further. I’ll keep you informed of the progress through this thread. It’s the dev team’s goal to solve issues in 24-48 hours, but sometimes it takes longer.

Thank you,

Ed Justen

Hi @LisaJ This issue should be resolved. Can you let me know if the emailed reports show the correct data?

Thank you,

Ed Justen

Yes, it’s working as expected now. Thank you!