It would be helpful to be able to edit invoices after they are paid/finalized. This is beneficial in cases where an invoice is finalized then the customer changes their mind. Additionally, having to create a new one in this scenario can cause confusion for the customer, as well as creating extra invoices for HubSpot users to keep track of.
Yes agreed! This is much needed. Not being able to edit invoices after they are paid is creating a heap of work arounds. For example we want to be able to write the inovoice ID of the related invoice in our bookkeeping software to the invoice in HubSpot but cannot do this.
Writting it to the deal doesn’t work becuase the deal could be associated to multiple invoices.
This post only has 4 upvotes, thought he initial post that triggered it has over 50 upvotes.
This functionality is critical for service based companies especially, when a deposit is collected before the full payment amount is known. My specific use case is that my portrait clients pay a booking fee, and then after the session they select their products or finalize their order. In order to not have to manage multiple invoices, we’re still using a different invoicing system to take payments so we don’t have to have multiple invoices for each session.