# Edit default views in Help Desk

**URL:** <https://community.hubspot.com/t/edit-default-views-in-help-desk/124344>\
**Category:** HubSpot Ideas\
**Tags:** account-settings\
**Created:** [January 20, 2025, 9:53am UTC](https://community.hubspot.com/t/edit-default-views-in-help-desk/124344 "2025-01-20T09:53:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![VVold](https://avatars.discourse-cdn.com/v4/letter/v/ac91a4/32.png) [@VVold](https://community.hubspot.com/u/VVold)\
**Post date:** [January 20, 2025, 9:53am UTC](https://community.hubspot.com/t/edit-default-views-in-help-desk/124344/1 "2025-01-20T09:53:36Z")

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Currently, Help Desk allows creation of new views but it will be very beneficial if the deafult views can be customized as well.

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**Author:** ![SmrtiJRahmat](https://avatars.discourse-cdn.com/v4/letter/s/d26b3c/32.png) [@SmrtiJRahmat](https://community.hubspot.com/u/SmrtiJRahmat)\
**Post date:** [June 6, 2025, 12:55am UTC](https://community.hubspot.com/t/edit-default-views-in-help-desk/124344/2 "2025-06-06T00:55:19Z")

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Hi there! I’m Smrti from the help desk product team. Good news — you can now manage default views using our new **Help Desk**  **Views Customization** experience, currently in beta and available for Pro+. If you’d like early access, feel free to send us a beta request — we’d love for you to try it out. If it doesn’t fully meet your needs, feel free to reach out to **[helpdeskfeedback@hubspot.com](mailto:helpdeskfeedback@hubspot.com)** — we’d love to learn more about your use case.