Edit Customer Portal Login Page

Love the new customer portal, we launched it already to a beta group of clients for feedback! I’m sure more features are coming, but it would be really helpful to be able to edit the login page navigation and copy for the external users. Hubspot customers will have all types of applications for the portal, so the message here would be able to be specific. As an example:

  • “Sign in to view this page” for us would be
    • Sign Into the Client Support Portal
  • “This page is only available to people who have been given access.” is awkward, and has a widow regardless of screen size(?). For us would be:
    • The portal is available to clients, if you would like to receive an invitation, contact xxxx@xxxx.com
  • The ability to edit the header navigation would be great too, so we could direct users to other resources, SaaS application log in, or even a link to request access to the portal through a form!

And as well change the copyright text on the bottom.

I agree the above items would be helpful. We do have a separate registration form, but at a different URL.

How did you get your logo/image to the login page? I do not have that even though I setup my Customer Portal Branding with a logo…

Couldn’t agree more with this.
The current log in experience for users is clunky and confusing.

Yes, the ability to explain it account creation and login process with a brief custom message would be very helpful!

It’s such a no brainer, we actually are stuck with an old logo on the login page and currently there is no way to edit it outside of Design Manager.

Hey @Debi_Rented,
Have you heard of the Customer Service Portal app? It allows you to customize the portal to your liking:

You can invite users by sending them your custom domain and even set up blocking for any unwanted contacts. I’m already well-versed in how it works so if you have any questions, fire away!
P.S. If this solves your inquiry, can you mark this post as the solution?
Best,
-David Staat

Yes, it would be really helpful if we can edit Portal Client Templates. Any news on that ?

This would be a big help. Please prioritize this on your roadmap, HubSpot!

This would be very helpful to us, as well!

Asking for this functionality on behalf of a few clients.

It would be very helpful not only to have less restricted editing on the visual of the portal, but the login page too. Currently it looks extremely old fashioned and not professional in comparison to our branded portal, could do with being able to brand this up with colours, fonts and logos at the very least to ensure continuity for customers.

It would be great if we could edit the content on the login/registration page. We want there to be a step to approve accounts when someone registers, so we created a separate form just for registration. The problem is that if someone uses the native registration form, we don’t know how to write a workflow to notify our admin to approve account creation.