# eCommerce source\_app\_id **URL:** \ **Category:** APIs & Integrations\ **Created:** [February 21, 2019, 4:37pm UTC](https://community.hubspot.com/t/ecommerce-source-app-id/13148 "2019-02-21T16:37:11Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![aemmi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aemmi/32/84335_2.png) [@aemmi](https://community.hubspot.com/u/aemmi)\ **Post date:** [February 21, 2019, 4:37pm UTC](https://community.hubspot.com/t/ecommerce-source-app-id/13148/1 "2019-02-21T16:37:11Z")
Attempting to run the eCommerce sync-messages API for CONTACTS. When I check the error meesages at sync-errors I receive the following error Invalid enum property [ip\_\_ecomm\_bridge\_\_source\_app\_id] value [;145…] The protal is the application protal but the value [;145…] here is the development portal. I used OAUTH How do I change the value [;145…] to be the applicaiton portal ---
**Author:** ![IsaacTakushi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/isaactakushi/32/70387_2.png) [@IsaacTakushi](https://community.hubspot.com/u/IsaacTakushi)\ **Post date:** [February 25, 2019, 7:32pm UTC](https://community.hubspot.com/t/ecommerce-source-app-id/13148/2 "2019-02-25T19:32:13Z")
Hi, @aemmi. Happy to help, but I’ll need more information on your developer account (portal), app ID, and your client’s Hub ID. I’ll direct message you for these details. ---
**Author:** ![aemmi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aemmi/32/84335_2.png) [@aemmi](https://community.hubspot.com/u/aemmi)\ **Post date:** [February 25, 2019, 7:59pm UTC](https://community.hubspot.com/t/ecommerce-source-app-id/13148/3 "2019-02-25T19:59:34Z")
Issac, developer account Hub ID. – 4445704 app id 145925 OAuth app’s ID. - 3977210 The full sync message payload you sent to this endpoint, including the ip\_\_ecomm\_bridge\_\_source\_app\_id value. - I didn’t set this value in the request. I believe when I first started I used this end point [https://api.hubapi.com/extensions/ecomm/v1/installs?hapikey=[redacted]](https://api.hubapi.com/extensions/ecomm/v1/installs?hapikey=56af5b68-6688-455b-a8d1-60b2d93eef8f) to install but later noticed that it says don’t use it if you use OAuth. So if I uninstall it using [https://api.hubapi.com/extensions/ecomm/v1/installs/uninstall?hapikey=](https://api.hubapi.com/extensions/ecomm/v1/installs/uninstall?hapikey=) will it still be there for the oauth account message sent [ { “integratorObjectId”: “907026”, “action”: “UPSERT”, “changeOccurredTimestamp”: 194170906, “propertyNameToValues”: { “first\_name”: “Angelo”, “last\_name”: “Emmi”, “email”: “[angelo.emmi@gaylord.com](mailto:angelo.emmi@gaylord.com)” } }, { “integratorObjectId”: “1299354”, “action”: “UPSERT”, “changeOccurredTimestamp”: 194170906, “propertyNameToValues”: { “first\_name”: “Angelo”, “last\_name”: “Emmi”, “email”: “[angeloemmi6@gmail.com](mailto:angeloemmi6@gmail.com)” } }, { “integratorObjectId”: “1475068”, “action”: “UPSERT”, “changeOccurredTimestamp”: 194170906, “propertyNameToValues”: { “first\_name”: “Angelo”, “last\_name”: “Emmi”, “email”: “[aemmifamily@gmail.com](mailto:aemmifamily@gmail.com)” } }] The full request URL you used to find this sync error. Used this url to retrieve the error message with oauth [http://api.hubapi.com/extensions/ecomm/v1/sync-errors](http://api.hubapi.com/extensions/ecomm/v1/sync-errors) {“results”:[{“portalId”:3977210,“objectType”:“PRODUCT”,“integratorObjectId”:“40”,“changeOccurredTimestamp”:183109891121,“errorTimestamp”:1551085312807,“type”:“INVALID\_ENUM\_PROPERTY”,“details”:“Invalid enum property [ip\_\_ecomm\_bridge\_\_source\_app\_id] value [;145925]. Valid options: [[0]]”,“status”:“OPEN”},{“portalId”:3977210,“objectType”:“PRODUCT”,“integratorObjectId”:“39”,“changeOccurredTimestamp”:183109891121,“errorTimestamp”:1551092655019,“type”:“INVALID\_ENUM\_PROPERTY”,“details”:“Invalid enum property [ip\_\_ecomm\_bridge\_\_source\_app\_id] value [;145925]. Valid options: [[0]]”,“status”:“OPEN”},{“portalId”:3977210,“objectType”:“CONTACT”,“integratorObjectId”:“907026”,“changeOccurredTimestamp”:194170906,“errorTimestamp”:1551123707791,“type”:“INVALID\_ENUM\_PROPERTY”,“details”:“Invalid enum property [ip\_\_ecomm\_bridge\_\_source\_app\_id] value [;145925]. Valid options: [[0]]”,“status”:“OPEN”},{“portalId”:3977210,“objectType”:“CONTACT”,“integratorObjectId”:“1475068”,“changeOccurredTimestamp”:194170906,“errorTimestamp”:1551123707477,“type”:“INVALID\_ENUM\_PROPERTY”,“details”:“Invalid enum property [ip\_\_ecomm\_bridge\_\_source\_app\_id] value [;145925]. Valid options: [[0]]”,“status”:“OPEN”},{“portalId”:3977210,“objectType”:“CONTACT”,“integratorObjectId”:“1299354”,“changeOccurredTimestamp”:194170906,“errorTimestamp”:1551123707903,“type”:“INVALID\_ENUM\_PROPERTY”,“details”:“Invalid enum property [ip\_\_ecomm\_bridge\_\_source\_app\_id] value [;145925]. Valid options: [[0]]”,“status”:“OPEN”}]} Thank You ---
**Author:** ![aemmi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aemmi/32/84335_2.png) [@aemmi](https://community.hubspot.com/u/aemmi)\ **Post date:** [February 27, 2019, 6:48pm UTC](https://community.hubspot.com/t/ecommerce-source-app-id/13148/4 "2019-02-27T18:48:50Z")
Issac, Have you had a chance to look into this further Thank You Angelo ---
**Author:** ![IsaacTakushi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/isaactakushi/32/70387_2.png) [@IsaacTakushi](https://community.hubspot.com/u/IsaacTakushi)\ **Post date:** [February 28, 2019, 9:47pm UTC](https://community.hubspot.com/t/ecommerce-source-app-id/13148/5 "2019-02-28T21:47:54Z")
Hi, @aemmi. Sincere apologies for the delayed response. To be transparent, I missed your reply. This is partially because I was not tagged in any of the posts. It’s really easy for these kinds of replies to fall through the cracks, so please tag me in future messges with @IsaacTakushi. Thank you for including all this information! Please don’t share production or developer API keys on this forum, however. Anyone who has access to a key has full access to the corresponding account. I have removed the key value from your post, but you may still wish to regenerate it on [this page](https://app.hubspot.com/developer/4445704) ( **Get HAPIkey** \> **Regenerate key** ) since it’s been visible on this public forum all week. That said, you included your developer API key, which cannot be used to [install](https://developers.hubspot.com/docs/methods/ecommerce/install-settings) or [uninstall](https://developers.hubspot.com/docs/methods/ecommerce/uninstall-settings) Ecommerce Bridge settings in a production account. Only a [production account’s API key](https://app.hubspot.com/integrations-settings/3977210/api-key) can be used for this purpose. Thus, you shouldn’t need to uninstall anything. Thank you for clarifying that you did not send any value for the `ip __ecomm_bridge__ source_app_id` property. It looks like this may be another instance of [this issue](https://community.hubspot.com/t5/APIs-Integrations/Hubspot-Property-with-label-Source-App-ID-is-blocking-the-entire/m-p/225107), so I will follow up with the team on my end in an effort to resolve the behavior as quickly as possible. I will let you know if there are any additional steps we would like you to take. Sorry for the inconvenience. ---
**Author:** ![aemmi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aemmi/32/84335_2.png) [@aemmi](https://community.hubspot.com/u/aemmi)\ **Post date:** [March 1, 2019, 1:34pm UTC](https://community.hubspot.com/t/ecommerce-source-app-id/13148/6 "2019-03-01T13:34:20Z")
Isaac, @IsaacTakushi Thanks for the respons and for removing my API Key. I have regenerated the key as you suggested. Please elt me kow when you determine what the issue. If I installed the api using this end point with my developer API key `https://api.hubapi.com/extensions/ecomm/v1/installs?hapikey=demo` Would this caue an issue Thank You Angelo ---
**Author:** ![IsaacTakushi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/isaactakushi/32/70387_2.png) [@IsaacTakushi](https://community.hubspot.com/u/IsaacTakushi)\ **Post date:** [March 1, 2019, 4:07pm UTC](https://community.hubspot.com/t/ecommerce-source-app-id/13148/7 "2019-03-01T16:07:40Z")
Hi, @aemmi. This was an issue on our end, apologies. My team has filled the `ip __ecomm_bridge__ source_app_id` property in account **3977210** with an option for your app, ` 145925`, so syncing all objects should work now! Additionally, we’ve resynced the three errored contacts listed above,and they now show as Ecommerce contacts (e.g. [this contact](https://app.hubspot.com/contacts/3977210/contact/15522701/properties?search=ecommerce)). ---
**Author:** ![aemmi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aemmi/32/84335_2.png) [@aemmi](https://community.hubspot.com/u/aemmi)\ **Post date:** [March 1, 2019, 4:13pm UTC](https://community.hubspot.com/t/ecommerce-source-app-id/13148/8 "2019-03-01T16:13:24Z")
Isaac, @IsaacTakushi thank you. I’ll test this out soon Angelo