# Duplicated email view **URL:** \ **Category:** CRM\ **Tags:** best-practices\ **Created:** [January 28, 2024, 7:57pm UTC](https://community.hubspot.com/t/duplicated-email-view/98830 "2024-01-28T19:57:44Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![OAskarov](https://avatars.discourse-cdn.com/v4/letter/o/df788c/32.png) [@OAskarov](https://community.hubspot.com/u/OAskarov)\ **Post date:** [January 28, 2024, 7:57pm UTC](https://community.hubspot.com/t/duplicated-email-view/98830/1 "2024-01-28T19:57:44Z")
Hi All, Can someone please help me understand how I can resolve this? I see duplicated information of the same meeting under the activity tab in the middle deal column. I looked at the deal-setting / record customization but couldn’t find a way to fix this. Thank you. ![Emails_1.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/3/b3314186e108d0a2f2217cb254d66adc52d0a719.png) ---
**Author:** ![Jonas\_De\_Mets](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jonas_de_mets/32/72908_2.png) [@Jonas\_De\_Mets](https://community.hubspot.com/u/Jonas_De_Mets)\ **Post date:** [January 28, 2024, 8:55pm UTC](https://community.hubspot.com/t/duplicated-email-view/98830/2 "2024-01-28T20:55:23Z")
Hi @OAskarov, To resolve this specific issue, you can delete one of the 2 meetings via Actions - Delete (see printscreen). To prevent this from happening again, you should understand how both meetings were created. I have seen multiple cases where one meeting was planned via HubSpot and another one via a calendar integration. ![Jonas_De_Mets_0-1706475219626.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/e/de472dcb8fb8fdacd3079d041b4bce03a2e932b1.png) Hope this helps! Best regards, Jonas De Mets HubSpot Revenue Operations & Co-Founder @ [Koalify](https://koalify.io/) Did my answer help? Please “mark as a solution” to help the community. ---
**Author:** ![OAskarov](https://avatars.discourse-cdn.com/v4/letter/o/df788c/32.png) [@OAskarov](https://community.hubspot.com/u/OAskarov)\ **Post date:** [January 29, 2024, 11:42am UTC](https://community.hubspot.com/t/duplicated-email-view/98830/3 "2024-01-29T11:42:11Z")
Hello [@Jonas\_De\_Mets](https://community.hubspot.com/t5/user/viewprofilepage/user-id/654259) , Thank you for that. My concern is that this is coming from integration and a meeting that was booked in a different way. Is there a way to show just one of the options? Then I guess I’ll need to guide the team to use just this one. Thanks Oren ---
**Author:** ![Jonas\_De\_Mets](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jonas_de_mets/32/72908_2.png) [@Jonas\_De\_Mets](https://community.hubspot.com/u/Jonas_De_Mets)\ **Post date:** [January 29, 2024, 7:43pm UTC](https://community.hubspot.com/t/duplicated-email-view/98830/4 "2024-01-29T19:43:04Z")
Hi @OAskarov, It’s likely that at least one of the meetings was created via an integration. Are your colleagues using the Google Calendar or Outlook integration? If they do, I would recommend checking the respective calendars of your colleagues for a duplicate entry of the same meeting in their Google / Outlook calendars. Hope this helps! Best regards, Jonas De Mets HubSpot Revenue Operations & Co-Founder @ [Koalify](https://koalify.io/) Did my answer help? Please “mark as a solution” to help the community. ---
**Author:** ![OAskarov](https://avatars.discourse-cdn.com/v4/letter/o/df788c/32.png) [@OAskarov](https://community.hubspot.com/u/OAskarov)\ **Post date:** [January 30, 2024, 5:20pm UTC](https://community.hubspot.com/t/duplicated-email-view/98830/5 "2024-01-30T17:20:37Z")
Hi [@Jonas\_De\_Mets](https://community.hubspot.com/t5/user/viewprofilepage/user-id/654259) , It does. I looked at the meeting history; one is from Google Calendar, and the other is from Calendly. Thank you for your help. I assumed this was the case, but I didn’t know where I could find this information. Best ---
**Author:** ![Lucila-Andimol](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lucila-andimol/32/69276_2.png) [@Lucila-Andimol](https://community.hubspot.com/u/Lucila-Andimol)\ **Post date:** [January 29, 2024, 2:06pm UTC](https://community.hubspot.com/t/duplicated-email-view/98830/6 "2024-01-29T14:06:09Z")
Hey @OAskarov Could it be that you have 2 HubSPot users participating in that meeting? This could lead to register both user’s meeting independently. Another thing I could “see”(not really because its blur) is that the description of both meetings is different. So this could be coming from different places. Maybe your syncing twice this with 2 different apps? If you can check this up and get back to us, so we can continue guiding you . ---
**Author:** ![Jonas\_De\_Mets](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jonas_de_mets/32/72908_2.png) [@Jonas\_De\_Mets](https://community.hubspot.com/u/Jonas_De_Mets)\ **Post date:** [January 30, 2024, 6:40pm UTC](https://community.hubspot.com/t/duplicated-email-view/98830/7 "2024-01-30T18:40:52Z")
Hi @OAskarov Glad I could help! Best regards, Jonas De Mets HubSpot Revenue Operations & Co-Founder @ [Koalify](https://koalify.io/) Did my answer help? Please “mark as a solution” to help the community.