# Duplicate Phone Numbers

**URL:** <https://community.hubspot.com/t/duplicate-phone-numbers/23818>\
**Category:** HubSpot Ideas\
**Tags:** workflows\
**Created:** [August 5, 2020, 3:50pm UTC](https://community.hubspot.com/t/duplicate-phone-numbers/23818 "2020-08-05T15:50:55Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![austinpostler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/austinpostler/32/35325_2.png) [@austinpostler](https://community.hubspot.com/u/austinpostler)\
**Post date:** [August 5, 2020, 3:50pm UTC](https://community.hubspot.com/t/duplicate-phone-numbers/23818/1 "2020-08-05T15:50:55Z")

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We run an inbound sales system and struggle with duplicate leads. On occasion, our clients will create multiple accounts in our system. HubSpot does a great job of filtering by email to eliminate duplicate contacts, however, in some instances the client will use multiple email addresses but keep the same phone number. It doesn’t happen often, but when it does it creates big problems.

I would like the ability to be proactive and implement mechanisims to filter new leads for phone numbers that already exist in our system. In most cases I would merge the contact, but in the moment I would make sure the original lead owner is notified of the new account.

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_[View the full topic](https://community.hubspot.com/t/duplicate-phone-numbers/23818)._