# Duplicate Contacts that get rejected

**URL:** <https://community.hubspot.com/t/duplicate-contacts-that-get-rejected/87955>\
**Category:** Tips, Tricks & Best Practices\
**Tags:** enterprise\
**Created:** [August 21, 2023, 4:34pm UTC](https://community.hubspot.com/t/duplicate-contacts-that-get-rejected/87955 "2023-08-21T16:34:02Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![matt72](https://avatars.discourse-cdn.com/v4/letter/m/82dd89/32.png) [@matt72](https://community.hubspot.com/u/matt72)\
**Post date:** [August 21, 2023, 4:34pm UTC](https://community.hubspot.com/t/duplicate-contacts-that-get-rejected/87955/1 "2023-08-21T16:34:02Z")

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Hello,

Sometimes we get contacts that are “probably” duplicates but we don’t have enough data to confirm they are duplicates. For example, we have our 1st contact with:

First name: John

Last name: Jones

Email [john.jones@gmail.com](mailto:john.jones@123.com)

a 2nd contact has the following info:

email: [jjones@yahoo.com](mailto:jjones@gmail.com)

We think these contacts are duplicates but can’t be sure at this point.

1) If we reject this merge, will these 2 contacts show up in the review duplicate suggestions at a later date which would allow us to compare them when we have more data? Or, once they are rejected they are considered separate contacts and will never show up again in the review duplicate suggestions?

Thanks,

Matt Hays

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [August 21, 2023, 4:39pm UTC](https://community.hubspot.com/t/duplicate-contacts-that-get-rejected/87955/2 "2023-08-21T16:39:07Z")

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Hi @matt72,

Rejected suggestions will not appear in the duplicates tool moving forward, see here: [Deduplicate records in HubSpot](https://knowledge.hubspot.com/crm-setup/deduplication-of-contacts-companies-deals-tickets)

Best regards!

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**Author:** ![Ellen2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ellen2/32/2490_2.png) [@Ellen2](https://community.hubspot.com/u/Ellen2)\
**Post date:** [June 11, 2024, 3:12pm UTC](https://community.hubspot.com/t/duplicate-contacts-that-get-rejected/87955/3 "2024-06-11T15:12:44Z")

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Hi Karsten, this is currently not happening. Records that were previously rejected are showing up again in the deduplication tool. Is this a known bug?

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**Author:** ![matt72](https://avatars.discourse-cdn.com/v4/letter/m/82dd89/32.png) [@matt72](https://community.hubspot.com/u/matt72)\
**Post date:** [August 23, 2023, 12:34pm UTC](https://community.hubspot.com/t/duplicate-contacts-that-get-rejected/87955/4 "2023-08-23T12:34:55Z")

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Good to know. Thanks for the info!