# Drafting email in Gmail - pop out window doesn't show Send button **URL:** \ **Category:** Gmail Sales Extension\ **Tags:** free\ **Created:** [January 3, 2024, 11:11pm UTC](https://community.hubspot.com/t/drafting-email-in-gmail-pop-out-window-doesnt-show-send-button/97057 "2024-01-03T23:11:22Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![JSchlanger](https://avatars.discourse-cdn.com/v4/letter/j/5fc32e/32.png) [@JSchlanger](https://community.hubspot.com/u/JSchlanger)\ **Post date:** [January 3, 2024, 11:11pm UTC](https://community.hubspot.com/t/drafting-email-in-gmail-pop-out-window-doesnt-show-send-button/97057/1 "2024-01-03T23:11:22Z")
Hi all I’m relatively new to Hubspot and recently installed the Gmail plugin. At times, I like to respond to an email using the pop out functionality, where Gmail will open a new window with just the email. However, the Hubspot plugin adds a couple of rows of items, and therefore pushes down the Send button, outside the window. Unfortunately, no matter how i size the window, I can’t get to the Send button. The only way to solve is to Pop in the email window, and then I have access. Anyone aware of this and know how to fix? I’m using Chrome (up to date version) on a Mac M1 Pro ---
**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\ **Post date:** [January 4, 2024, 12:52pm UTC](https://community.hubspot.com/t/drafting-email-in-gmail-pop-out-window-doesnt-show-send-button/97057/2 "2024-01-04T12:52:44Z")
Hi @JSchlanger, Thanks for reaching out to the Community and for including these details! Based on the information that you shared, I understand that the “Send” button is hidden when the “Compose Email” window is expanded in Gmail. Can you replicate this behavior with the [Sales Extension on and off](https://knowledge.hubspot.com/email-tracking/troubleshooting-the-hubspot-sales-chrome-extension#:~:text=Click%20the%20HubSpot,Gmail%20inbox.) to see if there is a difference in the “Compose Email” window? Can you please share a screenshot and a screen recording of the compose email ensuring that your browser zoom level is set at **100%**? Thank you! Best, Kristen ---
**Author:** ![JSchlanger](https://avatars.discourse-cdn.com/v4/letter/j/5fc32e/32.png) [@JSchlanger](https://community.hubspot.com/u/JSchlanger)\ **Post date:** [January 4, 2024, 8:46pm UTC](https://community.hubspot.com/t/drafting-email-in-gmail-pop-out-window-doesnt-show-send-button/97057/3 "2024-01-04T20:46:10Z")
Here are 2 screenshots of the issue with Hubspot turned off and Hubspot turned on (they are attached to this email). If you are using Gmail in Google Chrome on a Mac, you should be able to replicate. Let me know if you need the screen record as well. ---
**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\ **Post date:** [January 5, 2024, 8:59am UTC](https://community.hubspot.com/t/drafting-email-in-gmail-pop-out-window-doesnt-show-send-button/97057/4 "2024-01-05T08:59:15Z")
Hi @JSchlanger, I’m not able to see your screenshots, can you please upload these screenshots again by clicking on the camera icon in the post editor? Thank you! A screen recording would be helpful as well because I’m not able to replicate this in Chrome on my Mac. Screenshot ![Screenshot 2024-01-05 at 9.58.30 AM.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/8/7881a41c8569716710e2f8b54b6f0defb42d8a9e.png) Thank you! Best, Kristen ---
**Author:** ![JSchlanger](https://avatars.discourse-cdn.com/v4/letter/j/5fc32e/32.png) [@JSchlanger](https://community.hubspot.com/u/JSchlanger)\ **Post date:** [January 7, 2024, 8:05pm UTC](https://community.hubspot.com/t/drafting-email-in-gmail-pop-out-window-doesnt-show-send-button/97057/5 "2024-01-07T20:05:47Z")
Here you go - ![Screenshot 2024-01-04 at 12.36.25 PM.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/2X/4/49742c2d27db8cb8fccec7e54196b1ee5b0ababe.jpeg) ![Screenshot 2024-01-04 at 12.29.43 PM.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/7/b7559f1e117db494ce31e0b80124087dc4c7f4b0.jpeg) ---
**Author:** ![SarahRD](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@SarahRD](https://community.hubspot.com/u/SarahRD)\ **Post date:** [February 19, 2025, 3:08pm UTC](https://community.hubspot.com/t/drafting-email-in-gmail-pop-out-window-doesnt-show-send-button/97057/6 "2025-02-19T15:08:09Z")
Hi! Is there a solution here? I have the same issue. When composing an email, in a pop-out window, the send banner disappears from the bottom of the email window. The only way to send the email is to ‘pop-in’ the draft back to the main inbox window and send from there. This appears with replies in a pop-out window, but not when composing a new message. ![Screenshot 2025-02-19 at 9.54.01 AM.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/2X/e/e11c152c8cf488d3b46f62265912bec6d5364fb6.jpeg)