# Download certificate

**URL:** <https://community.hubspot.com/t/download-certificate/125674>\
**Category:** HubSpot Academy Support\
**Created:** [February 7, 2025, 5:45pm UTC](https://community.hubspot.com/t/download-certificate/125674 "2025-02-07T17:45:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![MUgarte1](https://avatars.discourse-cdn.com/v4/letter/m/97f17d/32.png) [@MUgarte1](https://community.hubspot.com/u/MUgarte1)\
**Post date:** [February 7, 2025, 5:45pm UTC](https://community.hubspot.com/t/download-certificate/125674/1 "2025-02-07T17:45:38Z")

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I finished a course a couple of months ago and I cannot download the certificate, how can I do it? the download option is not available.

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**Author:** ![Berangere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/berangere/32/220784_2.png) [@Berangere](https://community.hubspot.com/u/Berangere)\
**Post date:** [February 24, 2025, 12:38pm UTC](https://community.hubspot.com/t/download-certificate/125674/2 "2025-02-24T12:38:44Z")

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Hi there,  
Thank you for your feedback - We’re aware of a problem preventing some users from downloading their certificates.

Our team is investigating and we’ll post an update on this post “[Updates on the Downloading Certificates issue on HubSpot Academy](https://community.hubspot.com/t5/HubSpot-Academy-Support/Downloading-Certificates-on-HubSpot-Academy-issue-update/m-p/1112497)” as soon as we have more information.

We’re sorry for the inconvenience.

Thank you for your patience!  
Best,  
Bérangère