Hi @HTran76 and welcome, it’s a pleasure to have you here! 
Thanks so much @franksteiner79 for your help and for keeping our Community safe!
Here is an article that you might want to check out: “Not receiving HubSpot system or notification emails”.
For information @HTran76, the HubSpot Community is a public space. I have therefore edited your content for security & confidential reasons.
I hope that you get sorted soon @HTran76 thanks to our Support Team and have a wonderful day! 
I look forward to seeing you again around the HubSpot Community!
Bérangère