Domain not getting connected to HubSpot

Hello,

We are trying to connect our domain to HubSpot, but even if we have entered correct DNS, CNAME, TXT records then also it is not getting connected. We alreday did reconnecting, disconnecting and followed guidelines provided during the process. Can someone please help us to understand what can be the issue?
Can provide more details if needed.

Hi @cmahajan,

Thank you for reaching out to the Community!

After you’ve connected your domain, it can take up to 24 hours for the DNS changes to propagate and reflect in HubSpot, which means the domain can appear to be disconnected but it’s still in the propagation phase.

I wanted to refer you to this related thread with helpful troubleshooting steps when you have entered the correct CNAME/TXT records.

Can you try out the steps in this related thread and the steps from this help article (after 24 hours have passed) please?

Thank you

Best,

Kristen

Thanks a lot. I checked and was able to spot the error. Our domain is now connected to HubSpot.

You’re welcome, @cmahajan! Glad to hear you were able to get this resolved :slightly_smiling_face:

Would you be able to share how you fixed this with the Community?

Thank you and have a great day!

Best,

Kristen