# Document Folders in Help Desk

**URL:** <https://community.hubspot.com/t/document-folders-in-help-desk/125166>\
**Category:** HubSpot Ideas\
**Tags:** help-desk\
**Created:** [January 30, 2025, 10:11pm UTC](https://community.hubspot.com/t/document-folders-in-help-desk/125166 "2025-01-30T22:11:51Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![MSchallinger](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mschallinger/32/64711_2.png) [@MSchallinger](https://community.hubspot.com/u/MSchallinger)\
**Post date:** [January 30, 2025, 10:11pm UTC](https://community.hubspot.com/t/document-folders-in-help-desk/125166/1 "2025-01-30T22:11:51Z")

</div>

It would be super helpful to have the folder structure that exists in Documents show up in the Help Desk → Insert function.

Similar or the same as how it does show up when sending an email from a contact, or when using the Outlook Email HubSpot extension.

 ![MSchallinger_0-1738274815024.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/7/571f0673af39ce38f160e935e71b54acd475fa00.png)