# DNS Problem

**URL:** <https://community.hubspot.com/t/dns-problem/93674>\
**Category:** Blog, Website & Page Publishing\
**Tags:** website-pages\
**Created:** [November 9, 2023, 2:00pm UTC](https://community.hubspot.com/t/dns-problem/93674 "2023-11-09T14:00:25Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![DWyatt1](https://avatars.discourse-cdn.com/v4/letter/d/47e85d/32.png) [@DWyatt1](https://community.hubspot.com/u/DWyatt1)\
**Post date:** [November 9, 2023, 2:00pm UTC](https://community.hubspot.com/t/dns-problem/93674/1 "2023-11-09T14:00:25Z")

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Hey All,

I am having issues publishing my page to custom URL. I am hosting with [123-Reg.co.uk](http://123-Reg.co.uk) and have changed the advanced DNS Records to match the requested but I am still not getting redirected and am having issues with verification when trying to complete the set up.

Domain: [www.corporateapparel.co.uk](http://www.corporateapparel.co.uk)

Please see the attached images as reference, but any ideas on what I can do to fix this would be greatly appreciated? Thank you.

 ![123 reg dns.PNG](https://d2qpr2jzcazej7.cloudfront.net/original/3X/0/f/0f2ad33ec3a61bbb29996a39c2e6562f18766f2a.png)

 ![DNS Issues Hubspot.PNG](https://d2qpr2jzcazej7.cloudfront.net/original/2X/7/798a96a30a586b98b0d8b953f79eed03575d8be8.png)

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**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [November 9, 2023, 10:07pm UTC](https://community.hubspot.com/t/dns-problem/93674/2 "2023-11-09T22:07:24Z")

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Hello @DWyatt1 thank you for posting in our Community!

I want to share this knowledge base with [more information about troubleshooting your email-sending domain.](https://knowledge.hubspot.com/email/troubleshoot-your-email-sending-domain)

## Check the status of your records

Verify that the DNS records have been updated in HubSpot and in your domain host.

- In your HubSpot account, click the settings **settings icon** in the main navigation bar.
- In the left sidebar menu, navigate to **Website** \> **Domains & URLs**.
  - If your domain has disconnected, click **Reconnect**.
  - If your domain connection is incomplete, click **Continue**.

- On the _Verify URLs_ step of your setup, review any errors in your DNS records.
- If HubSpot cannot connect your domain, a banner will appear above the DNS records table. There are three error types:
  - **Typo:** the record added to your domain host is different from what’s in HubSpot.
  - **Missing record:** HubSpot is unable to identify the record in your domain host.
  - **Conflicting record:** there is a conflicting DNS record in your domain host.

To resolve these errors, ensure that the records in your domain host match what’s in HubSpot.

To our top experts @Jnix284 @TomM2 @ChrisoKlepke any recommendations to @DWyatt1?

Thank you,

Pam

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**Author:** ![TomM2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tomm2/32/70887_2.png) [@TomM2](https://community.hubspot.com/u/TomM2)\
**Post date:** [November 13, 2023, 11:22am UTC](https://community.hubspot.com/t/dns-problem/93674/3 "2023-11-13T11:22:36Z")

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Hey @DWyatt1 it looks like the site is on HubSpot now, it can take up to 24hours for dns records to update/provision so it may have been due to this. Are you still seeing issues?

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**Author:** ![DWyatt1](https://avatars.discourse-cdn.com/v4/letter/d/47e85d/32.png) [@DWyatt1](https://community.hubspot.com/u/DWyatt1)\
**Post date:** [November 13, 2023, 12:57pm UTC](https://community.hubspot.com/t/dns-problem/93674/4 "2023-11-13T12:57:25Z")

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Yes, managed to sort it.

The issue was that the default URL was .com and I had to change it to .co.uk for it to redirect properly.

Cheers!